Showroom Advisor

Northampton Business Directory; Wellingborough; On-site; GBP 28,000 - 30,000; Full time

Job summary

A home improvement retail company is seeking a personable Kitchen & Bathroom Showroom Advisor in Wellingborough. This full-time role involves guiding customers through their kitchen or bathroom selections, providing exceptional service, and fostering a welcoming showroom experience. Strong sales and communication skills are essential. Training is offered, and a driving license is required. The position includes benefits like a quarterly bonus scheme and discounted gym membership.

Benefits

Quarterly bonus scheme

Company pension

Death in Service

Company events

Discounted gym membership

Free on-site parking

Qualifications

• Background in sales and customer service.
• Excellent communication and interpersonal skills.
• Strong organizational ability and confidence in a busy environment.
• Competent computer skills.
• Full driving licence and access to an insured vehicle.
• Experience in kitchen or bathroom design is a bonus, but not essential.

Responsibilities

• Warmly greet customers and offer informed product advice.
• Guide customers through the selection process.
• Assist with purchases and ensures a positive experience.
• Handle queries and resolve issues professionally.
• Collaborate with trade partners to encourage cross‑selling.
• Ensure the showroom remains tidy and organized.

Skills

Sales and customer service background

Excellent communication skills

Strong organizational ability

Competent computer skills

Full driving licence

Job description

Kitchen & Bathroom Showroom Advisor
Location: Wellingborough, with occasional support at a nearby Northampton showroom
Salary: £28,000 - £30,000 (DOE)
Hours: 8am-5pm, four weekdays + every Saturday 9am-5pm
Type: Full-time
Bonus: Quarterly bonus (10% of the margin above target is shared equally across the team.)

A Role Where You Shape Stunning Spaces and Guide Customers Through Their Dream Home Journey

We're recruiting a personable, proactive Kitchen & Bathroom Showroom Advisor to join a well-established showroom team. This is an excellent opportunity for someone who enjoys delivering exceptional customer service, thrives in a fast-paced environment, and likes helping customers bring their ideas to life. Full training will be provided by a showroom specialist.

You’ll be the welcoming face of the showroom, supporting customers from their first visit through to final purchase, providing product insight, and ensuring they leave confident and satisfied with their choices.

Key Responsibilities

• Warmly greeting customers and offering clear, informed product advice
• Guiding customers through the full kitchen or bathroom selection process
• Assisting with purchases and ensuring every customer receives a positive experience
• Handling queries and resolving issues professionally
• Collaborating with connected trade partners to build relationships and encourage cross‑selling
• Ensuring the showroom remains tidy, organised, and inspiring

What We’re Looking For

• Background in sales and customer service
• Excellent communication and interpersonal skills
• Strong organisational ability and confidence working in a busy environment
• Competent computer skills
• Full driving licence and access to an insured vehicle
• Experience in kitchen or bathroom design is a bonus, but not essential – full training is offered

Benefits

• Quarterly bonus scheme
• Company pension
• Death in Service
• Company events
• Discounted gym membership
• Free on‑site parking