Short-Term Lettings Assistant — Elevate Client Experience (Edinburgh)

Rettie & Co; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

A growing real estate agency in Edinburgh seeks a Letting Assistant to provide administrative support and enhance client experience. You will assist with check-in/check-out procedures for short-term lets, ensuring compliance and promoting portfolio growth. The ideal candidate possesses a clean driving license and proficiency in MS Word, Excel, and Outlook, along with strong customer service skills. Join a team that values teamwork, dependability, and ambition.

Qualifications

• Full, clean driving licence required.
• Proficient in IT systems including MS Word, Excel & Outlook.

Responsibilities

• Support administration of lettings and management process.
• Drive performance of properties and retain clients.
• Ensure high standards of client care and satisfaction.

Skills

Customer focused

Collaboration

Effective communicator

Effective under pressure

Problem Solver

Tools

MS Word

Excel

Outlook

Job description

A growing real estate agency in Edinburgh seeks a Letting Assistant to provide administrative support and enhance client experience. You will assist with check-in/check-out procedures for short-term lets, ensuring compliance and promoting portfolio growth. The ideal candidate possesses a clean driving license and proficiency in MS Word, Excel, and Outlook, along with strong customer service skills. Join a team that values teamwork, dependability, and ambition.