Shop Manager Retail · Covent Garden Shop

Bravissimo Limited; United Kingdom; On-site; GBP 35,000; Full time

Job summary

A leading lingerie retailer in the UK is seeking a Store Manager for their Covent Garden Shop. The role is full-time and permanent with a salary of £34.1k, inclusive of London weighting. The successful candidate will be responsible for creating a high-level service environment, motivating the team, and managing store operations. Previous retail management experience is essential. The retailer offers substantial benefits, including discounts and healthcare plans. Apply with your CV and cover letter to join a mission-driven team.

Benefits

Up to 25 days holiday

50% discount on full priced items

Employer pension contributions up to 6%

Access to employee support services

Life Assurance

Qualifications

• Previous retail management experience is essential.
• Experience in the lingerie sector is not required.
• Ability to plan and execute store operations effectively.

Responsibilities

• Set the shop and team up for success.
• Ensure high levels of customer service.
• Motivate and develop the team.
• Manage commercial results and store operations.
• Drive improvements for customer experience.

Skills

Excellent communication skills

Customer focused approach

Leadership and motivation

Organizational skills

Proactive with a positive mindset

Job description

Full time, permanent contract, in our Covent Garden Shop

• Salary 34.1k ( inclusive of 10% London Weighting)

About Bravissimo

Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.

We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice.

We are on an exciting journey of growth and are loving every minute of it!

Bravissimo Benefits

• Up to 25 days holiday
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6%
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years’ service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

About the Job

The Store Manager’s role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing.

You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential.

Your ability to plan appropriately and attention to detail will ensure the smooth running of the store, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience.

About You

We are looking for a well organised, experienced manager – a self-starting individual with excellent communication skills and a customer focused approach.

You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead. You will apply a positive mind-set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results.

Previous retail management experience is essential but experience in the lingerie sector is not required.

Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.

Interested?

If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply Now’ button below and you’ll be taken to a new page where you can send us your application.

Please include your CV and a cover letter telling us why you’d love to join Bravissimo and what you’d bring to the role. We really do read every single one - honestly! and we can’t move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why!

If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.