Shop Manager: Lead Fast-Serve Team & Excellent Service

Greggs plc; United Kingdom; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading food retailer in the UK is seeking a Shop Manager to lead and motivate the team. You will be responsible for delivering fast and friendly customer service across various channels, maintaining excellent shop standards, and driving high performance through effective training and engagement. The ideal candidate will have experience in retail or food-on-the-go environments and demonstrate a commitment to an inclusive workplace culture. Attractive benefits include competitive pay, discounts, and a pension scheme.

Benefits

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit-sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matching contributions

Employee assistance app and helpline

Long service awards

Savings and discounts

Qualifications

• Experience as a Supervisor or Line Manager in a retail or food environment.
• Strong track record of delivering excellent customer service.
• Supportive of an inclusive culture.

Responsibilities

• Lead the team to achieve amazing results and maintain shop standards.
• Drive performance through recruitment and training.
• Get involved in food preparation and serving customers.

Skills

Team Leadership

Customer Service

Food Preparation

Job description

A leading food retailer in the UK is seeking a Shop Manager to lead and motivate the team. You will be responsible for delivering fast and friendly customer service across various channels, maintaining excellent shop standards, and driving high performance through effective training and engagement. The ideal candidate will have experience in retail or food-on-the-go environments and demonstrate a commitment to an inclusive workplace culture. Attractive benefits include competitive pay, discounts, and a pension scheme.