Shop Assistant -Customer Service Volunteer - Langney Road Eastbourne

East Sussex; Eastbourne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local charity organization in Eastbourne is seeking Customer Service Volunteers to support their new shop. Volunteers will engage with customers, assist with sales, and help manage donations. This role is ideal for those looking to meet new people and support the community. Training is provided, and flexible hours can be arranged. If you're over 16 and interested, please apply on the charity's website.

Qualifications

• No special skills are needed; training will be provided.
• Must be over 16 years old to apply.

Responsibilities

• Serve customers and handle sales transactions.
• Manage donations and assist with Gift Aid signups.
• Maintain cleanliness and presentation of the shop.

Skills

Customer service

Communication

Teamwork

Job description

We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team… Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place for local people to find out more about how we help older people in their area. Our volunteers always enjoy being part of our shop teams; chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do.
As a Customer Service Volunteer you will get the chance to meet new people and make friends, plus play a vital role in helping to raise funds to support local older people.
You will be working on the shop floor as the welcoming face of our charity. Serving customers with a smile, using the till (don't worry, we will show you how) and handling money and sales.
When people come in to donate items you will be thanking them for their support and helping them to complete Gift Aid signups on our Gift Aid system.
You will help to make our shops look amazing; putting out items that the sorting teams have prepared, helping with merchandising, labelling and ensuring the shop is clean and always looking its' best.
You will need to be ok using a touch screen device as our tills run on a tablet, though we will always provide full training and some time for you to get used to using this first.
Lastly, you may have people enquiring about our work, or asking for help and we will provide you with all the details of where to refer them to within the charity.
It would be ideal if you could volunteer one shift a week, which is about four hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.
It’s really easy to get your volunteering started, if you're over 16 years old please apply on our website now.

Doing something in the voluntary sector for Eastbourne, Lewes or Wealden?

Community Action East Sussex
49 Station Road
Polegate
East Sussex
BN26 6EA