Shipper

Tarmac Ltd; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading construction company in the United Kingdom is seeking a Shipper to coordinate deliveries of ReadyMix concrete. You will engage with customers, schedule deliveries, and work closely with the distribution team to ensure compliance with standards. The ideal candidate has customer service experience and strong communication skills. This role offers excellent salary, bonus, and benefits, and is based in Mountsorrel, Leicestershire. Join a collaborative team committed to creating a dynamic work environment.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Discounts on retailers through Tarmac Reward

Employee Assistance helpline

Training and development opportunities

Qualifications

• Experience in a customer service or distribution role.
• Ability to work collaboratively within a team.
• Excellent verbal and written communication skills.

Responsibilities

• Engage with customers to process ReadyMix concrete orders.
• Schedule delivery times according to customer expectations.
• Manage compliance with legal requirements and standards.

Skills

Customer service experience

Communication skills

Problem-solving skills

Teamwork

Numeracy and analytical ability

Flexible and adaptable approach

Tools

SAP

CRM systems

Job description

### Job Introductionfast paced We are currently looking for a Shipper Reporting directly to the Distribution Manager the Shipper will be responsible for processing orders and coordinating the day-to-day deliveries of ReadyMix concrete by vehicles owned and operated by Tarmac third party haulage base. **Why Tarmac**We don't just offer a job, we offer a career.Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:* Bonus scheme* Enhanced holiday entitlement* Contributory pension scheme* Access to the Tarmac Reward website with discounts on retailers, holidays, etc.* Access to our Employee Assistance helpline for free and confidential advice* Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause* Training and development opportunitiesWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers #plantjobs #Transportcoordinator #Customerservice #customerservicecoordinator #Transportmanagement #Fleetcoordinator #Fleetmanagement #Transportplanner #Fleetplanner #Logisticscoordinator #Logisticsplanner #Logisticsmanagement #transportplanning #planner #planning #customerservice #distribution #distributioncoordinator #Birtley #Chester-le-Street #Gateshead #Newcastle-upon-Tyne #Consett #Durham #Sunderland #Middlesbrough #Hartlepool #Darlington #SouthShields #Wallsend #Longbenton #Hexham #Alnwick #Morpeth #LI-RE1Tarmac Trading Limitedto join our friendly ReadyMix team working on a 12 month fixed term contract, based at Tarmac Mountsorrel site, Quorn near Loughborough, Leicestershire. As well as Quorn and Loughborough this role is also easily accessible from Leicester, Melton Mowbray and the surrounding areas.We are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success. At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. Main Responsibilities Responsibilities for this role of Shipper will include: * Engaging with customers to receive and processReadyMixconcrete orders* Scheduling delivery times in line with customer expectations* Working alongside the distribution team and the wider area transport team to provide a cost effective, sustainable, safeandcustomer focused transport operation for the business* Management of compliance and legal requirements both from a statutory, industry and Tarmac perspective ensuring all contract and/or third-party hauliers areoperatingto Tarmac standards, practices, and procedures* Strategically planning and building relationships with Third Party haulage suppliers through contract negotiation* Working with the Logistics and Production Managers to provide a medium to long term plan to meet demandsThis role is a Monday - Friday role on a rotating shift pattern (7am – 4pm and 8.30am – 5.30pm) and Saturday mornings when required (approx once per month)The Ideal Candidate The ideal candidate for the role of Shipper will have worked in a similar industry providing support to a wider team. Whilst industry experience is preferred it is not essential. If you have proven customer service or distribution / route planning experience in an office based environment, and you enjoy working as part of a team then this role may be of interest. Suitable candidates for the role of Shipper will have: * Proven experience working collaboratively within a team to ensure all tasks are completedin a timely mannerand to a high standard* Good communicationskills (verbal and written)and confidence tobuild rapport and positive relationships with customers and colleagues* Desire to work as part of a team and the confidence to challenge processes and behaviours* Flexible and adaptable approach to work* Ability to provide excellent service to internal and external stakeholders at all levels* Strong problem-solving skillscombined with numeracy and analytical ability* Commercially minded approach* Determination to succeedand to drive and leadimprovements* Ambition to learn new skills and achieve your own personal goals, as well as business goals* Working knowledge of Microsoft IT packages (SAP and CRM systems preferred)| Salary | Excellent Salary + Bonus + Benefits || Location | Mountsorrel, United Kingdom |