Shift Supervisor

The Castle, Wakefield; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A popular pub in England is seeking a Shift Supervisor to warmly welcome guests and lead a dedicated team. You will be responsible for maintaining high service standards and training staff while ensuring a fun environment. Benefits include flexible shifts, dining discounts, and a pension plan. Join a vibrant team that values individuality and camaraderie among staff. If you love providing great service and have a passion for hospitality, we want to hear from you!

Benefits

33% discount on dining

20% discount for friends and family

Pension plan

28 days paid holiday

High-street shopping discounts

Free shares

Qualifications

• Passion for providing excellent service.
• Ability to lead and motivate a team.
• Experience in a hospitality environment preferred.

Responsibilities

• Lead a team to ensure high service standards.
• Act as a host and serve guests.
• Train and support team members.
• Maintain cleanliness and safety standards.

Skills

Leadership

Customer service

Team training

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Castle, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.