Shift Supervisor

Thedevondoorway; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality group in Greater London is seeking a Shift Supervisor to lead operations in a distinctive pub environment. The ideal candidate will have a strong customer service ethos and experience in a supervisory role within hospitality. The position involves leading a team, serving guests, and maintaining high standards. Competitive benefits include flexible shifts, discounts, and training opportunities to help cultivate leadership skills.

Benefits

Flexible shifts

33% discount across all brands

Team socials

Pension

28 days paid holiday

High-street shopping discounts

Qualifications

• Experience in a supervisory role in hospitality.
• Passion for delivering great service.
• Ability to train and support a team.

Responsibilities

• Lead the day‑to‑day operations of the site.
• Serve guests and maintain cleanliness.
• Train and support team members.

Skills

Leadership

Customer service

Team training

Communication

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Engineer, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts – to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension, 28 days paid holiday, high‑street shopping discounts and we even give you free shares! There's also a free employee helpline—to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.