Shift Manager: Lead a Fast-Paced Team to Wow Customers

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular bakery chain in the United Kingdom is seeking a Shift Manager to oversee shop operations. In this role, you will inspire and lead the team, ensuring exceptional customer service while preparing products and maintaining store standards. Ideal candidates should have previous supervisory experience and a passion for customer service. This position offers competitive pay, weekly salary, and a range of employee benefits including discounts and health support.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

Profit-sharing with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with employer matching

Employee assistance helpline

Long service awards

Savings and discounts for shopping

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable and supportive of an inclusive culture.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain excellent standards.
• Serve customers in a fast and friendly manner.
• Prepare products including sandwiches and manage the ovens.
• Ensure displays are fully stocked.
• Keep the shop clean and presentable.

Skills

Leadership abilities

Exceptional customer service

Team motivation

Job description

A popular bakery chain in the United Kingdom is seeking a Shift Manager to oversee shop operations. In this role, you will inspire and lead the team, ensuring exceptional customer service while preparing products and maintaining store standards. Ideal candidates should have previous supervisory experience and a passion for customer service. This position offers competitive pay, weekly salary, and a range of employee benefits including discounts and health support.