Shift Manager: Lead a Fast-Paced Team to Wow Customers

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known bakery chain in the United Kingdom is looking for a Shift Manager to lead a team that is committed to excellent customer service. In this role, you will inspire and motivate your team, manage shop operations during shifts, and ensure customers have a fantastic experience whether they shop in-store or online. The ideal candidate will have supervisory experience in a similar setting and a passion for customer service. Competitive pay and benefits offered.

Benefits

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit-sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliability and natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain shop standards.
• Lead by example in serving customers.
• Manage product preparation and ensure displays are stocked.

Skills

Leadership skills

Customer service

Team motivation

Job description

A well-known bakery chain in the United Kingdom is looking for a Shift Manager to lead a team that is committed to excellent customer service. In this role, you will inspire and motivate your team, manage shop operations during shifts, and ensure customers have a fantastic experience whether they shop in-store or online. The ideal candidate will have supervisory experience in a similar setting and a passion for customer service. Competitive pay and benefits offered.