Shift Manager — Lead a Fast, Friendly Customer Team

Greggs plc; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular food chain in the United Kingdom is looking for a reliable Shift Manager. This role involves engaging and motivating the team to provide exceptional customer service while maintaining high standards in the shop. The ideal candidate will have leadership abilities and previous supervisory experience in a customer-focused environment. The position offers various employee benefits including discounts, paid breaks, and a pension scheme.

Benefits

Colleague discount of up to 50%

Free hot drinks

Paid breaks

Share of profits

Health and Wellbeing App

Increasing holiday entitlement

Share plans

Pension scheme with matched contributions

Employee assistance app and helpline

Long service awards

Savings and discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment is essential.
• Natural leadership abilities with a passion for delivering exceptional customer service.
• Supportive of an inclusive culture.

Responsibilities

• Engage and motivate the team to deliver excellent standards in the shop.
• Lead by example in serving customers in a fast and friendly manner.
• Ensure displays are fully stocked and the shop is clean and presentable.

Skills

Customer service

Team leadership

Reliability

Job description

A popular food chain in the United Kingdom is looking for a reliable Shift Manager. This role involves engaging and motivating the team to provide exceptional customer service while maintaining high standards in the shop. The ideal candidate will have leadership abilities and previous supervisory experience in a customer-focused environment. The position offers various employee benefits including discounts, paid breaks, and a pension scheme.