Shift Manager

The Compleat Food Group Limited; Nottingham; On-site; GBP 47,000; Full time

Job summary

A leading UK food company in Market Drayton is looking for a Shift Manager to oversee daily operations and lead a dedicated team. This role involves ensuring adherence to Safety, Quality, Delivery, Cost, and People (SQDCP) measures, driving continuous improvement, and fulfilling health and safety responsibilities. Candidates should have experience in the food industry, strong leadership skills, and the ability to manage performance effectively. This position offers competitive compensation along with a variety of benefits.

Benefits

Salary Sacrifice Schemes

Annual leave purchase options

Enhanced retail discounts

Free product handouts

24/7 access to Grocery Aid

Free exercise classes and gym discounts

Diet & nutrition advice

Online learning platform access

Formal training opportunities

Recognition through Club Compleat rewards

Paid volunteering days

Qualifications

• Experience of leading a department in the food industry.
• Knowledge of Health & Safety and Food Safety & Quality.
• Ability to manage people and deliver performance.

Responsibilities

• Lead the department to achieve SQDCP measures.
• Oversee daily operations and manage the team.
• Ensure compliance with health and safety standards.
• Drive continuous improvement initiatives.
• Effectively recruit and develop team members.

Skills

Leadership in food industry

Health & Safety knowledge

Food Safety & Quality expertise

People Management

Flexibility and resilience

Fast-paced KPI delivery

Good communication skills

Job description

Join Our Team at The Compleat Food Group!

We’re excited to offer an excellent opportunity for Shift Manager to join our dedicated team at our site in Market Drayton!

About The Compleat Food Group

At The Compleat Food Group, we’re proud to be a food business built on purpose and passion. Formed in 2021, we’re on a mission to createFood to Feel Good – great quality, tasty and affordable food that people love to eat.

We’re home to some of the UK’s most exciting and loved food brands, includingWall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, andHarvey & Brockless. Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across foodservice.

Withover 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better.

We are backed by European private equity firm PAI Partners.

Working Hours: 4 on 4 off: 6am -6pm

Location: Market Drayton

Salary: £46,250 per annum

Job Purpose

The Shift Manager will lead their department to ensure the consistent achievement of SQDCP measures: Safety, Quality, Delivery, Cost, and People. This role involves overseeing daily operations, managing the team, and driving continuous improvement to meet performance targets.

Key Duties, Accountabilities & Responsibilities

• Overall accountability for SHE in department including: PPE, accident investigations, first aider cover, plant and equipment safe to use, teams familiar with evacuation procedures, maintaining CAYG. Ensures group leaders maintain SHE standards required
• Completes allrequiredSHE audits in own area
• Audits pre start to checks to ensure that they are being completed and actions followed up
• Ensures all Health & Safety outstanding actions have been centrally logged and cleared within a reasonable timeframe
• Demonstrate actions taken or in progress to proactively reduce accident and near misses in team

Food Safety & Quality

• Overall accountability for food safety & quality in department including: dress code, good manufacturing practice, products produced to SOP, closing out non conformances, improving quality, CAYG, HACCP, paperwork accuracy, allergen and speciation control
• Ensures random locker searchers are completed
• Ensures all equipment is calibrated and paperworkmaintained
• Demonstrate actions taken to proactively reduce complaints
• Works in partnership with QA to investigate root cause of concessions/non conformance and minimise / remove. Looks beyond "lack of resource"

Leading People

• Knows the process to follow to recruit new people into the team. Uses the agreed interview templates and makes fair selection decisions. Allocated candidates to the right department based on skills andstrengths.
• All group leaders within team have a development plan and action plan updated within the last 6 months. Evidence of validation & progress can beseen.
• Knows how to effectively resource the team taking into consideration absence, holiday, training, succession and leavers.
• Drives completion of skill matrix to ensure skills aremaintainedin department
• Able to investigate and chair complex/sensitive disciplinary and grievance cases. Effectively handles dismissals and appeals.
• Ensures department are regularly kept up to date on business updates, department priorities and snapshot content (E.g. huddles). Seeks feedback of what's not working and takes action
• Ensures group leaders can effectively manage time off requests, carry out investigations, conduct low level hearings, manage absence
• Demonstrates ability to effectively reward and recognisestrong performance. Effectively makes use of Hero Awards scheme. Can also implement performance improvement plans with teammembers.

Driving High Performance

• Effectively manages change and communication across department.E.g.Implementation of new ways of working and machines and effective cascade ofSQDCP.
• Drives SQDCP performance across own department and with group leaders
• Ensures daily rituals are in place to ensure effective materials management and labour utilisation. (e.g SICs) Investigates under performance and owns continuous improvement. When faced with production challenges knows how to effectively rebalance the plan to deliver a profitable shift. Provides factory managers with solutions and ideas
• Able to apply practicalproblem solvingtechniques (5 Why) to operational problems,identifiesroot cause and implementsaction.
• Ensures SOPs/SSOW are up to date for own department
• Where problems arise brings together theappropriate crossfunctional team. Empowers team to generate the solution, only escalates issues as per escalationprocess.

Knowledge, Skills and Experience

• Experience of leading a department within the food industry and developing leaders
• Health & Safety / Food Safety & Quality knowledge
• People Management
• Flexibility, positivity and resilience
• Delivering KPIs in a fast paced environment
• Good communication skills, English and maths

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing and career growth:

• Salary Sacrifice Schemes – including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• Annual leave with an option to purchase extra days
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points – available at selected sites
• 24/7 access to Grocery Aid for free financial, emotional, and practical support
• Physical Wellbeing Hub – free on-demand exercise classes, gym discounts
• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support – from mindfulness to lifestyle resources
• Financial wellbeing tools – including mortgage calculators, budgeting tools, and financial aid
• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Scheme to add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups – including Women @ Compleat
• New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.

If you would be interested in working with us please send a message to [e-mail] and should we have any roles we need additional support with we will reach out to you.