Shift Leader: Inspire Teams, Deliver Fast & Friendly

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK food retailer is seeking a Shift Manager who will inspire the team and ensure exceptional customer service. In this dynamic role, you’ll motivate your team, maintain shop standards, and lead operations when the manager is absent. The ideal candidate will have supervisory experience in a customer-focused setting and a passion for delivering outstanding service. The position offers competitive pay, a range of employee benefits including discounts and a pension scheme, and the opportunity to thrive in a supportive environment.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

10% profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with up to 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts for everyday shopping

Qualifications

• Previous team supervisory experience in a similar, customer-focused environment.
• Natural leadership abilities and passion for customer service.
• Reliability and support of an inclusive culture.

Responsibilities

• Inspire the team to deliver amazing results.
• Lead by example and serve customers in a friendly manner.
• Prepare products, manage displays, and keep the shop presentable.

Skills

Leadership

Customer service

Team motivation

Job description

A leading UK food retailer is seeking a Shift Manager who will inspire the team and ensure exceptional customer service. In this dynamic role, you’ll motivate your team, maintain shop standards, and lead operations when the manager is absent. The ideal candidate will have supervisory experience in a customer-focused setting and a passion for delivering outstanding service. The position offers competitive pay, a range of employee benefits including discounts and a pension scheme, and the opportunity to thrive in a supportive environment.