Shift Lead - Food Service & Store Ops (Flexible Hours)

Marks & Spencer Plc; Rushden; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company in Rushden is seeking a Team Support Manager to lead store operations and ensure high standards of customer service. You will coordinate team activities and support colleagues in achieving performance goals. Flexibility in shifts is required, including weekends, and you will be responsible for maintaining store readiness. The ideal candidate will possess strong communication skills and demonstrate a commitment to delivering excellent service.

Qualifications

• Good level of digital capability and can access and utilise relevant systems.
• A good communicator with the ability to build relationships and work within a team.
• Maintain high presentation standards, attention to detail and deliver on time, right first time.

Responsibilities

• Lead the fill operation for store readiness.
• Allocate resource effectively for customer service.
• Provide feedback to improve colleague performance.

Skills

Customer service

Teamwork

Communication

Digital capability

Job description

A leading retail company in Rushden is seeking a Team Support Manager to lead store operations and ensure high standards of customer service. You will coordinate team activities and support colleagues in achieving performance goals. Flexibility in shifts is required, including weekends, and you will be responsible for maintaining store readiness. The ideal candidate will possess strong communication skills and demonstrate a commitment to delivering excellent service.