Session Supervisor & Case Checker – Advice Services

East Ayrshire; Kilmarnock; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local advisory organization in Kilmarnock is looking for a Session Supervisor / Case Checker to oversee the delivery of advice sessions and ensure quality assurance in casework. This role involves supporting staff and volunteers while ensuring compliance with standards. The ideal candidate will have experience in supervision and a commitment to community service. This is an opportunity to contribute to a vital service in East Ayrshire, enhancing support for local communities.

Qualifications

• Experience in supervising a team providing advice.
• Knowledge of quality assurance in advice services.
• Strong communication and feedback skills.

Responsibilities

• Oversee delivery of advice sessions and support staff.
• Review cases for compliance and provide feedback.

Job description

A local advisory organization in Kilmarnock is looking for a Session Supervisor / Case Checker to oversee the delivery of advice sessions and ensure quality assurance in casework. This role involves supporting staff and volunteers while ensuring compliance with standards. The ideal candidate will have experience in supervision and a commitment to community service. This is an opportunity to contribute to a vital service in East Ayrshire, enhancing support for local communities.