Service Manager — Lead High-Performance Aftersales Team

Vertu Motors plc; Plymouth; On-site; GBP 40,000 - 52,000; Full time

Job summary

A major UK automotive retailer in Plymouth is seeking an experienced Service Manager to lead their Honda Aftersales Team. The ideal candidate will drive customer satisfaction, manage service team performance, and ensure compliance with company standards. A competitive salary of £40,000 plus OTE of £52,000, along with comprehensive benefits including a company car, 25 days holiday, and structured training, are offered to attract top talent. If you're passionate about customer care and performance, apply today.

Benefits

Company car

25 days holiday plus bank holidays

Structured training and clear career pathways

Enhanced maternity & paternity packages

Access to exclusive discounts and cashback offers

Qualifications

• Proven success as a Service Manager.
• Strong people management and communication skills.
• Ability to deliver results through performance, profitability, and process excellence.

Responsibilities

• Lead our Honda service department to deliver customer satisfaction above national averages.
• Drive profitability and efficiency while maintaining the highest quality standards.
• Ensure compliance with Honda’s exacting standards and our group processes.
• Inspire and develop your team to achieve their full potential.
• Maintain a safe, productive, and customer-focused environment.

Skills

Proven success as a Service Manager

Strong people management and communication skills

Ability to deliver results through performance and profitability

Passion for the Honda brand

Job description

A major UK automotive retailer in Plymouth is seeking an experienced Service Manager to lead their Honda Aftersales Team. The ideal candidate will drive customer satisfaction, manage service team performance, and ensure compliance with company standards. A competitive salary of £40,000 plus OTE of £52,000, along with comprehensive benefits including a company car, 25 days holiday, and structured training, are offered to attract top talent. If you're passionate about customer care and performance, apply today.