Service Manager: Lead a High-Performance Nissan Service Team

Vertu Motors plc; Northampton; On-site; GBP 48,000 - 60,000; Full time

Job summary

A leading automotive dealership in Northampton is seeking a proven Service Manager to lead their busy service department. This role requires strong leadership and the ability to drive performance, profitability, and operational excellence. The successful candidate will ensure outstanding customer experiences while maintaining compliance with standards and creating a positive work environment. The position offers a competitive salary, career development opportunities, and excellent benefits, including a company car and additional perks.

Benefits

25 days holiday plus bank holidays

Access to online rewards platform

Colleague purchase scheme

Pension plan

Enhanced maternity & paternity benefits

Qualifications

• Experience in a similar role within a main dealership environment.
• Proven track record of driving performance and profitability.
• Passionate about delivering outstanding customer experiences.

Responsibilities

• Implement effective processes to achieve customer satisfaction.
• Monitor and control costs in line with the business plan.
• Ensure compliance with manufacturer and Group standards.
• Create and maintain a safe working environment.
• Support and develop colleagues to achieve their goals.

Skills

Leadership and people management skills

Performance driving

Operational excellence

Customer service

Job description

A leading automotive dealership in Northampton is seeking a proven Service Manager to lead their busy service department. This role requires strong leadership and the ability to drive performance, profitability, and operational excellence. The successful candidate will ensure outstanding customer experiences while maintaining compliance with standards and creating a positive work environment. The position offers a competitive salary, career development opportunities, and excellent benefits, including a company car and additional perks.