Service Manager: Lead a High-Impact Vehicle Service Team

DAF Trucks UK; York and North Yorkshire; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading commercial vehicle dealer in York is seeking an experienced Service Manager to oversee a team of technicians and advisors. This role involves strengthening customer relationships, managing service operations, and promoting team development. Ideal candidates will have demonstrated leadership skills and a methodical approach to achieving business goals. Benefits include a company vehicle or allowance and medical insurance. Join a company that values its colleagues as its most important asset.

Benefits

23 days holiday rising to 25

Company Vehicle or allowance

Bupa medical insurance

Progression opportunities

Mental Health First Aiders on site

Qualifications

• Strong leadership experience in a service environment.
• Proven ability to manage teams effectively.
• Excellent written and verbal communication skills.

Responsibilities

• Manage a team of Technicians, Service Receptionists, and Service Advisors.
• Ensure relationships between Service Reception and Workshop Control are maintained.
• Strengthen and develop long-term customer relationships.
• Develop opportunities to grow the service business.
• Coach and develop the Service team.
• Ensure MOT pass rates meet or exceed benchmarks.

Skills

Brilliant leadership skills

Clear vision in achieving business goals

Ability to build and maintain strong relationships

Methodical approach to work

Communication skills written and verbal

Job description

A leading commercial vehicle dealer in York is seeking an experienced Service Manager to oversee a team of technicians and advisors. This role involves strengthening customer relationships, managing service operations, and promoting team development. Ideal candidates will have demonstrated leadership skills and a methodical approach to achieving business goals. Benefits include a company vehicle or allowance and medical insurance. Join a company that values its colleagues as its most important asset.