Service Manager

Vision Homes; Ludlow, Telford, Bradford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A care service organization is seeking a full-time Service Manager in Ludlow. This role includes overseeing daily operations, managing staff, and ensuring compliance with standards. Candidates should have experience in staff management, strong organizational skills, and the ability to create individualized care plans. This position requires effective communication and a commitment to supporting individuals with disabilities to live independently. Join us to make a meaningful difference in the lives of others.

Qualifications

• Proven experience in staff management, team leadership, and performance development.
• Strong organizational, multitasking, and problem-solving skills.
• Thorough understanding of regulatory compliance and safety standards for care services.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee and ensure smooth daily operation of care services.
• Manage and train staff and create individualized care plans.
• Support service users to achieve their goals.
• Maintain communication between staff, service users, and families.

Skills

Staff management

Team leadership

Problem-solving

Excellent communication

Interpersonal skills

Education

Relevant qualifications in Health and Social Care or Management

Job description

Company Description

VISION HOMES ASSOCIATION is dedicated to supporting individuals with visual impairments and multiple disabilities, empowering them to live fulfilling and independent lives. We operate a registered care home in Ludlow, Shropshire, as well as Supported Living Services (SLS) across Telford & Wrekin, Herefordshire, and Shropshire. Additionally, we offer Supported Living Services in Bradford, where individuals reside in private flats. Our commitment is to providing personalized, high-quality care in a range of supportive environments.

Role Description

This is a full-time on-site position based in Ludlow for a Service Manager at VISION HOMES ASSOCIATION. The Service Manager will oversee and ensure the smooth daily operation of care services, including staffing, support plans, and compliance with regulatory standards. Responsibilities include managing and training staff, creating individualized care plans, supporting service users to achieve their goals, and maintaining communication between staff, service users, and their families. The Service Manager will play a key role in achieving the organizational vision of delivering personalized and quality care.

Qualifications

• Proven experience in staff management, team leadership, and performance development
• Strong organizational, multitasking, and problem-solving skills
• Thorough understanding of regulatory compliance and safety standards related to supported living and care services
• Excellent communication and interpersonal skills to work effectively with service users, families, and teams
• Experience in creating and managing individualized care plans
• Ability to work on-site in Ludlow and address operational needs effectively
• Relevant qualifications in Health and Social Care or Management are desirable
• A commitment to supporting individuals with disabilities to live independently and achieve their goals