Service Desk Apprentice - Launch Digital Healthcare Career

Sfh Tr; Sutton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent NHS service provider in Sutton seeks a motivated Service Desk Apprentice to begin a digital career. The role includes delivering efficient first-line support to NHS customers, logging incidents, and assisting with system access control. Candidates will also complete a Level 3 Information Communication Technician course. This position offers a great opportunity to grow in a supportive environment that values both staff and patients. Interested applicants must be available for interview on 5th February 2026.

Qualifications

• Motivated and confident individual looking to start a digital career.
• Willingness to complete a Level 3 Information Communication Technician course.

Responsibilities

• Deliver friendly and efficient first-line support to NHS customers.
• Log and elevate incidents through the service desk system.
• Work closely with Service Desk Technicians.
• Assist with system access control and NHS smartcards issuance.

Job description

A prominent NHS service provider in Sutton seeks a motivated Service Desk Apprentice to begin a digital career. The role includes delivering efficient first-line support to NHS customers, logging incidents, and assisting with system access control. Candidates will also complete a Level 3 Information Communication Technician course. This position offers a great opportunity to grow in a supportive environment that values both staff and patients. Interested applicants must be available for interview on 5th February 2026.