Service Coordinator

Unitedplantservices; Cannock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading engineering and asset management company in Cannock seeks a Service & Rental Coordinator to enhance customer relations and operational efficiency. This role involves following health and safety guidelines, coordinating invoicing and job management, and promoting team collaboration. Ideal candidates will have financial acumen, experience in customer management, and exceptional communication abilities. The position offers development opportunities and a negotiable salary.

Benefits

Negotiable base salary

Contributory pension scheme with employer contributions

Paycare and eyecare health scheme

High street discounts

Future development and career opportunities

Qualifications

• Experience of customer invoice processing.
• Experience of coordinating customer job management.
• Quality management and issue resolution.

Responsibilities

• Follow Company Health and Safety guidelines.
• Support the controller for business performance.
• Ensure timely processing of invoices.
• Maintain effective communication with all parties.
• Coordinate work in progress.
• Promote team working ethic.
• Problem solve and take ownership of issues.
• Support training of new team members.
• Optimize business opportunities.

Skills

Financial & Commercial Astuteness

Exceptional communication skills

Job description

The Opportunity: Service & Rental Coordinator

Contract: Permanent

Location: Cannock

United Plant Services is an engineering and asset management business, renowned for providing market leading engineering support and fleet management for Heavy Mobile Equipment (HME) within the quarry and waste industry. We are part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.

The Impact you will have:

• Company Health and Safety guidelines to be followed at all times, both internally and externally, ensuring our colleagues and customers are safe.
• Support the controller to deliver industry leading business performance to exceed customer expectations.
• Ensure all invoices are processed in a timely manner.
• Maintain effective communication keeping all relevant parties informed, always managing expectations.
• Coordinate work in progress by ensuring PM and repair jobs are completed in the field in a timely manner.
• Actively promote team working ethic and provide support to cover colleagues as and when necessary.
• Effectively problem solve and take ownership of issues to resolution.
• Support with the training of new team members
• Optimise business opportunities to generate additional revenue.
• Undertake any reasonable task requested by a regional line manager

What will help you to excel in this role:

• Financial & Commercial Astuteness
• Experience of customer invoice processing
• Experience of co-ordinating customer job management
• Exceptional communication skills
• Quality management and issue resolution

What you can expect from us:

• Negotiable base salary
• Future development and career opportunities
• Contributory pension scheme with employer contributions
• Paycare and eyecare health scheme
• High street discounts

What’s next

• If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
• Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
• If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met