Service Coordinator

Saint Elizabeth; Remote; GBP 20,000 - 27,000; Part time

Job summary

A community health provider is seeking a Part-time Service Coordinator to work remotely in Cambridge. The role involves coordinating client care, data entry, and supporting billing activities. Ideal candidates have strong organizational skills and experience in health care settings. The position offers competitive compensation and the flexibility of a hybrid work model.

Benefits

Competitive Compensation

Flexibility & Support

Growth & Development

Qualifications

• Must have a quiet confidential space to work from home.
• Must have access to high-speed internet and a computer.
• Experience using a PC database is required.

Responsibilities

• Provide schedule planning support to health care team.
• Update and maintain an electronic client database.
• Perform data entry of all relevant client, employee and billing information.

Skills

Intermediate data entry/keyboard skills

Excellent verbal communication skills

Demonstrated customer service skills

Good personal organizational skills

Education

Courses in medical administration or health care training

Tools

MS Word

MS Excel

Job description

We are hiring 1 Part time Service Coordinator to work remotely in Cambridge!

POSITION SUMMARY

Working part time in a remote role for our Service Delivery Centre based in Waterloo-Wellington, this position will be responsible for the efficient and effective coordination of client care.

Here are many reasons why you will want to bring your talent to our team:

• Why Join SE Health?
• • Competitive Compensation – Enjoy a Total Rewards package including salary, benefits, pension, performance incentives, on demand pay, car loan support, supportive housing and exclusive staff perks.
• • Flexibility & Support– We offer a unique hybrid model with work-from-home options, flexible scheduling and an inclusive culture to help you thrive
• • Meaningful Impact – As a Social Enterprise, your work directly supports improving lives across Canada. Your voice matters, and innovation is encouraged.
• • Growth & Development – Access tuition assistance, training, and career advancement opportunities across our growing organization.

RESPONSIBILITIES

• Provide schedule planning support to health care team
• Appropriately schedule staff to ensure continuity of care in the provision of service delivery
• Update and maintain an electronic client database
• File and maintain client records
• Perform data entry of all relevant client, employee and billing information
• Respond to all caller inquiries with efficiency and appropriate urgencyProvide support to billing activities
• Generate and distribute various scheduling and billing reports
• Investigate and follow up in errors/discrepancies in services ordered or provided
• Other office administrative duties as assigned

REQUIREMENTS

• This is a REMOTE Part time position
• Must be available from Monday to Friday 7am to 5pm
• Must be available to attend FT Training from 9-5p Monday to Friday for first few weeks of training.
• Must have a quiet confidential space to work from home but presence in the office would also occur
• Must have access to high-speed internet and a computer
• Intermediate data entry/ keyboarding skills
• Experience using a PC database
• Intermediate reading comprehension and excellent verbal communication skills
• Demonstrated customer service skills and problem solving
• Adaptability and the ability to deal with tight deadlines
• An ability to work independently
• An ability to prioritize, multi-task and deal with competing priorities
• Good personal organizational skills
• Courses in medical administration or health care training are preferred
• Experience working for a community health provider is preferred
• Related work experience and a familiarity with community health care services is preferred
• Basic computer skills in MS Word and MS Excel are preferred

About Us

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at [e-mail] at your earliest convenience.