Service Company Analyst

gmassconsulting; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading consulting firm in London is seeking a highly motivated Service Company Analyst to support premium and claims transactions. The ideal candidate will have a good understanding of Lloyd's and London Market operations and experience with Xchanging systems. This is a contract position paying between £30-40k per annum, depending on experience.

Qualifications

• Understanding of Lloyd's and London Market operations.
• Experience with premium and claims submissions.

Responsibilities

• Submit cash and non-cash entries via Xchanging for written business.
• Apply correct claim event coding and resolve queries.
• Coordinate with offshore service providers to meet SLAs.
• Conduct quality checks on offshore output.
• Support internal reporting requirements.

Skills

Knowledge of Lloyd's and London Market operations

Experience with Xchanging systems

Proficiency in Microsoft Office, especially Excel

Education

A-level qualification or above

Job description

Overview

We are partnering with a leading Lloyd's syndicate, who are seeking a highly motivated Service Company Analyst to join their dynamic operations team. You will play a critical role in supporting the smooth processing of premium and claims transactions through their In-House Service operations via the Lloyd's central settlement mechanism. You will also act as a key liaison between internal stakeholders, coverholders, and our outsourced processing team to ensure accurate and timely transaction handling.

Key Responsibilities

• Submit cash and non-cash entries via Xchanging for 100% written business, including premiums and claims.
• Apply correct claim event coding and resolve data or bordereau queries with internal teams and coverholders.
• Coordinate with offshore service providers to meet SLAs, deliver training, support performance reviews, and escalate issues where needed.
• Conduct quality checks on offshore output and operate controls in line with risk frameworks.
• Support internal reporting requirements, including contributions to IHSOC (In-House Service company Oversight Committee) and IHS working group
• Maintain strong communication and working relationships with internal and external stakeholders

Requirements

• Educated to A-level standard or above.
• Understanding of Lloyd\'s and London Market operations.
• Experience with Xchanging premium and claims submissions.
• Proficient in Microsoft Office, especially Excel

Benefits

Salary: Paying between £30-40k per annum, depending on experience

Length: 9m FTC, with possibility of extension

Seniority level

• Entry level

Employment type

• Contract

Job function

• Consulting
• Industries IT Services and IT Consulting