Service Co-ordinator – Client Care & Scheduling

ENVEA Group; Birkenhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading environmental technology company located in Tranmere, Birkenhead is seeking a proactive Service Co-ordinator. In this role, you will manage service contracts, coordinate customer inquiries, and act as a vital link between customers and internal departments. The ideal candidate will have strong organizational and communication skills, experience in a service-oriented environment, and a customer-focused mindset. Join a team dedicated to delivering excellent service and building strong customer relationships.

Qualifications

• Experience within an Internal Service or Service Co-ordination environment.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication skills, both written and verbal.

Responsibilities

• Act as the primary point of contact for all service-related enquiries.
• Coordinate service enquiries, breakdowns, and repairs.
• Manage customer service issues and documentation within the CRM system.

Skills

Organisational skills

Communication skills

IT skills

Customer service mindset

Tools

Sage

Salesforce

Job description

A leading environmental technology company located in Tranmere, Birkenhead is seeking a proactive Service Co-ordinator. In this role, you will manage service contracts, coordinate customer inquiries, and act as a vital link between customers and internal departments. The ideal candidate will have strong organizational and communication skills, experience in a service-oriented environment, and a customer-focused mindset. Join a team dedicated to delivering excellent service and building strong customer relationships.