Service Advisor Nissan- Renault Huddersfield

Cars 2 Limited; Huddersfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive retailer in Huddersfield seeks a Service Advisor to engage with customers and ensure effective communication about vehicle services. The role includes greeting customers, answering calls, and coordinating with workshops. Applicants should possess strong customer care abilities and ideally previous experience with automotive brands. A minimum GCSE level in Maths and English is essential. The position offers a competitive salary of up to £30,000 and various company benefits, including a pension and life insurance.

Benefits

33 days holiday (inclusive of bank holidays)

Company pension

Life insurance

Retail/restaurant/holiday/lifestyle discount scheme

Qualifications

• Previous experience within the VAG, Renault, Nissan or Hyundai Group desirable.
• Approachable & confident personality.
• Strong interpersonal skills and ability to adapt communication styles.

Responsibilities

• Greeting and liaising with customers.
• Answering the telephone.
• Informing customers of workshop progress.

Skills

Customer care

Interpersonal skills

Communication

Computer literacy

Initiative

Education

GCSE in Maths and English (A* to C)

Job description

Service Advisor Nissan- Renault Huddersfield

Reference Number - 0123445567567

Location: Huddersfield

Working Hours: Full Time

Job Type: Full-time, Permanent

Closing Date: 31/12/2025

Benefits

• 33 days holiday (inclusive of bank holidays)
• Company pension
• Life insurance
• Retail/restaurant/holiday/lifestyle discount scheme.

Remuneration

Competitive salary of up to £30,000

Duties

• Greeting and liaising with customers
• Answering the telephone
• Informing customers of workshop progress, keeping them updated
• Coordinating with the workshop & other internal departments
• Explaining detailed works carried out on customer vehicles
• Raising invoices
• Taking payments from customers
• Maintaining our customer database, ensuring details are correct and up to date

Skills Required

• Previous experience within the VAG, Renault, Nissan or Hyundai Group desirable, but not essential
• Excellent standard of customer care
• Approachable & confident personality
• Ability to communicate professionally with customers face-to-face
• Strong interpersonal skills and ability to adapt communication styles to different audiences
• Proficient use of computers and quick learner of new computer systems
• Initiative
• Educated to GCSE level as a minimum – Maths and English A* to C (or equivalent) essential; Science and ICT desirable

Industry

Cars2 are a highly successful motor retailer based in West and South Yorkshire.

We represent several of the world’s leading motor brands, including Hyundai, SEAT, Renault, Dacia, MG, Omoda, Jaecoo and Nissan.