Service Advisor (Lothian DAF Bathgate)

DAF Trucks UK; Bathgate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major truck dealership based in Bathgate is seeking a Service Receptionist. Key responsibilities include greeting customers, assessing needs, booking trucks for service, and maintaining company databases. The ideal candidate will have experience in a similar role within the automotive industry, possess commercial vehicle technical knowledge, and be reliable and PC literate. This role offers a competitive salary and a Contributory Company Pension.

Benefits

Competitive salary

Contributory Company Pension

Qualifications

• Experience of working within a similar role within the automotive/truck environment.
• Commercial vehicle technical knowledge.
• Reliable and PC literate.

Responsibilities

• Greet customers in a friendly and efficient manner.
• Assess customers’ needs and book trucks for repair or service.
• Prepare job cards and communicate with the Workshop Controller.
• Maintain company databases.

Skills

Experience in a similar role

Commercial vehicle technical knowledge

Reliability

PC literacy

Job description

We have a fantastic opportunity to join our DAF Service Truck Dealership based in Bathgate.

You will be manning the Service Reception desk and duties will include:

• Greeting customers in a friendly and efficient manner both in person and by telephone
• Assessing customers’ needs and booking in of trucks for repair or service work
• Preparation of job cards
• Communication of work to Workshop Controller
• Communicating with the customer at all stages of the repair for authorisation if needed
• Maintaining company databases

What are we looking for?

• Experience of working within a similar role within the automotive/truck environment
• Commercial vehicle technical knowledge
• Reliability
• PC literate

In return we offer a competitive rate and a Contributory Company Pension.