Service Advisor - High-Earning Aftersales with Car Scheme

Motorvogue Group; Bury St Edmunds; On-site; GBP 32,000 - 36,000; Full time

Job summary

A leading automotive company in Bury St Edmunds is seeking an experienced Service Advisor for their Aftersales department. The role involves maximizing service profitability, ensuring customer satisfaction, and maintaining excellent standards of administration. A competitive salary with a potential OTE of £36,000, along with benefits such as a bonus scheme and company pension, is offered. If you're highly organized and possess excellent communication skills, we would love to hear from you.

Benefits

Bonus Scheme

CBS Car Scheme

Company pension

Birthday off after probation

Qualifications

• Must have experience as a Service Advisor.
• Ability to handle customer queries and complaints effectively.
• Understanding of service profitability and sales techniques.

Responsibilities

• Maximize service profitability and sell additional products.
• Ensure customer awareness of all products and services.
• Maintain customer care and satisfaction.
• Document all warranty work as per manufacturer requirements.
• Follow health and safety/company policies.

Skills

Excellent communication

Interpersonal skills

Negotiation skills

Highly organized

Positive attitude

Job description

A leading automotive company in Bury St Edmunds is seeking an experienced Service Advisor for their Aftersales department. The role involves maximizing service profitability, ensuring customer satisfaction, and maintaining excellent standards of administration. A competitive salary with a potential OTE of £36,000, along with benefits such as a bonus scheme and company pension, is offered. If you're highly organized and possess excellent communication skills, we would love to hear from you.