Service Advisor: Growth, Discounts & Guaranteed Earnings

Penfold Motor Group; Sefton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive dealership in Sefton is seeking a Service Advisor to provide top-notch customer service and coordinate vehicle servicing efficiently. The ideal candidate will have proven experience in customer-facing roles, excellent communication skills, and a proactive attitude in a fast-paced environment. This role offers growth opportunities and various benefits, including paid parental leave and access to exclusive discounts. If you're passionate about customer care and teamwork, we'd love to hear from you.

Benefits

Access to discounts

Development and mentoring opportunities

Paid parental leave

Qualifications

• Proven experience as a Service Advisor or in customer-facing roles.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced environment.
• Experience with KPIs and selling additional work.

Responsibilities

• Deliver exceptional customer service in person.
• Maintain regular customer contact for updates.
• Communicate with internal teams to ensure timely vehicle completion.
• Handle customer concerns and provide prompt solutions.

Skills

Customer service excellence

Communication skills

Ability to work in a team

Proactive approach

Tools

Pentana Solutions

Job description

A leading automotive dealership in Sefton is seeking a Service Advisor to provide top-notch customer service and coordinate vehicle servicing efficiently. The ideal candidate will have proven experience in customer-facing roles, excellent communication skills, and a proactive attitude in a fast-paced environment. This role offers growth opportunities and various benefits, including paid parental leave and access to exclusive discounts. If you're passionate about customer care and teamwork, we'd love to hear from you.