Service Advisor: Build Trust & Drive Service Growth

Vertu Motors plc; Plymouth; On-site; GBP 31,000; Full time

Job summary

A leading automotive retail company in the UK seeks a passionate Service Advisor in Plymouth. As the crucial link between customers and the workshop, you will provide outstanding customer service, build relationships, and ensure satisfaction. The ideal candidate will possess customer-facing experience, strong communication skills, and thrive in a fast-paced environment. Enjoy benefits like ongoing training, 25 days holiday, and a share incentive scheme. Join us and take your career to the next level!

Benefits

Ongoing training and development

25 days holiday plus bank holidays

Colleague rewards platform

Share incentive scheme

Enhanced maternity and paternity benefits

Qualifications

• Previous customer-facing experience is essential.
• Strong communication skills and focus on customer care.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Set clear expectations and keep customers updated throughout service.
• Upsell additional products and services where appropriate.
• Follow up to ensure customer satisfaction.

Skills

Customer-facing experience

Strong communication skills

Ability to thrive in fast-paced environments

Job description

A leading automotive retail company in the UK seeks a passionate Service Advisor in Plymouth. As the crucial link between customers and the workshop, you will provide outstanding customer service, build relationships, and ensure satisfaction. The ideal candidate will possess customer-facing experience, strong communication skills, and thrive in a fast-paced environment. Enjoy benefits like ongoing training, 25 days holiday, and a share incentive scheme. Join us and take your career to the next level!