Service Advisor (1731) Imperial Way, Frome, Frome, Somerset Service & Support

HGVTraders LTD.; Frome; On-site; GBP 29,000 - 30,000; Full time

Job summary

A leading commercial vehicle dealer in Frome is seeking a dedicated Service Advisor to enhance their customer experience. The successful candidate will provide high-level customer service, manage service bookings, and communicate effectively with both customers and workshops. Ideal candidates will have strong IT skills, excellent communication abilities, and a background in the motor trade. The role offers competitive salary, progression opportunities, and various employee benefits.

Benefits

23 days holiday rising to 25

Discounted medical insurance

Progression opportunities

Onsite Mental Health First Aiders

Qualifications

• Strong customer service skills are essential for this role.
• Comfortable using IT systems.
• Ability to communicate effectively in written and verbal forms.

Responsibilities

• Handle customer queries and concerns.
• Manage Service/MOT bookings efficiently.
• Liaise with workshops and customers regarding vehicle status.

Skills

High level customer service skills

IT literacy

Excellent communication

Motor trade experience

Enthusiastic team player

Job description

Service Advisor Wanted at Motus Commercials, the largest DAF Trucks Dealer Group in Europe and Largest independent commercial vehicle dealer group in the UK

Here at Motus Commercials we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations and aspirations

So no matter who you are, what you need or where you’re going, Motus Commercials want to be a part of your future.

Location: Frome
Hours: Can be discussed at interview
Salary: £29k - £30k

What’s in it for you:

• 23 days holiday rising to 25
• Discounted medical insurance
• Progression opportunities
• Onsite Mental Health First Aiders

Plus many more extensive company benefits!

What are we looking for:

• High level customer service skills
• IT literacy
• Brilliant levels of communication written and verbal
• Motor trade experience an advantage
• Enthusiastic, team player, flexible

What will you be doing:

• Dealing with customer queries
• Manage Service/MOT bookings
• Liaising with the workshop/customers on the status of vehicles

So if you’re looking to work for a company who believes it’s colleagues truly are its most important asset, who promotes a fully inclusive talent dominated workplace then apply today via our careers page, or simply text MOTUS FRO to 66777.