Service Administrator – Leeds

Signhealth; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading deaf-led charity in Leeds is seeking a compassionate Service Administrator. You will support communication, manage records, and help coordinate client care while enhancing your British Sign Language skills. The ideal candidate will have strong organisational and IT skills, along with the ability to work under pressure. This position offers 25 days holiday, well-being days, and contribution to a pension scheme, among other perks.

Benefits

25 days holiday per year plus bank holidays

2 wellbeing days per year

Company’s pension scheme

Eye care vouchers

Paid study leave

Expenses policy

2x salary life assurance scheme

Fully funded BSL training

Sick pay policy

Work from home equipment

Refer a friend £200 voucher

Qualifications

• Experience in a similar role.
• Ability to work under pressure.
• Commitment to learning British Sign Language.

Responsibilities

• Support the team with communication and record keeping.
• Coordinate case reviews and type confidential reports.
• Communicate with staff and clients.

Skills

Excellent organisation skills

Time management skills

Strong IT skills

Job description

Role:Service Administrator
Salary: £14.36per hour
Location:Brudenell Road and Constance Way, Leeds
Hours:40 hours per week (Monday – Friday and flexibility to work evenings occasionally)
Deadline: 5 December

About the role in BSL

About the role

SignHealth are a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people.

Do you thrive when working closely within a team?

Do you have previous experience working within the healthcare sector?

Here at SignHealth we are currently recruiting for a Service Administrator. We are looking for a multi skilled individual who is compassionate, self- motivated and highly organised.

The ideal candidate will have experience in a similar role, have excellent organisation and time management skills. You will have strong IT Skills, the ability to use your own initiative and be able to work under pressure.

As an administrator you will undertake a range of duties which may include supporting the team with communication, creating meeting agenda’s, record keeping, ensuring records are up to date, coordinating case reviews and typing confidential reports.

You will communicate with not only our staff members but our clients too. A great way to improve on your British Sign Language!

We welcome applications from deaf people and hearing people who have a serious commitment to learning British Sign Language.

You will need to understand the importance of confidentiality and have the confidence to communicate with outside agencies and other professionals.

For more information, watch or download the job description below:

Service-Administrator-Candidate-Pack Download Job Description Here

Why SignHealth?

SignHealth are a passionate and unique Deaf led charity, committed to creating a future where there are no barriers to good health and wellbeing for Deaf people.

We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!

Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.

You will find out the role you will play in helping SignHealth deliver its mission.

Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.

Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.

Being a SignHealth employee you will also receive:

• 25 days holiday per year plus bank holidays (pro-rata)
• 2 wellbeing days per year (pro-rata)
• Company’s pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
• Eye care vouchers
• 5 days per year of paid study leave (CPD) (pro-rata)
• Expenses policy which allows payments for items when working away from home
• 2x salary life assurance scheme (death in service)
• Fully funded BSL training
• Sick pay policy
• Equipment and furniture desk/ chair to work from home.
• Refer a friend £200 voucher for both the referee and referrer!

How to apply

If this sounds like a position you would be interested in, please apply today!

Online Application Form

To apply, please complete our Online Application Form .

We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.

Offers of work are subject to: Enhanced DBS checks, Right to Work checks, satisfactory references and Medical Health clearance.

SignHealth do not hold a sponsorship licence. If you require sponsorship to work in the UK then unfortunately we are unable to consider your application.