Service Administrator

Fluid Recruitment Limited; Canterbury; On-site; GBP 20,000 - 25,000; Part time

Job summary

A prominent service provider in Canterbury is seeking an enthusiastic Administrator for their Service Department. In this part-time position, you will coordinate daily operations, manage parts, and ensure compliance with health regulations. Ideal candidates have strong organisational and communication skills, plus a background in workshop support is preferred. The company offers a supportive environment, attractive bonuses, and opportunities for professional development.

Benefits

Profit-share bonus scheme

Options for up to 6 weeks of Annual Leave

Staff discounts

Free counselling services

In-house training support

Qualifications

• Previous experience supporting a workshop function is preferred.
• Excellent time management skills and attention to detail.
• Sound computer skills with the ability to learn new systems.

Responsibilities

• Coordinate daily pickups and manage service parts.
• Maintain fleet maintenance cycles and answer customer queries.
• Oversee branch invoicing and liaise with creditors.

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Tools

Computer literacy

Job description

Drummond & Etheridge is a leading supplier of John Deere equipment throughout the South Island. Through our extensive network of 11 branches, we supply a range of quality brands to the agricultural, construction, forestry, commercial, lifestyle and adventure/recreation sectors. Built on a reputation of talking straight with customers and providing quality service long after the initial sale, we’re passionate about our people, our customers, and our industry.

We’re looking for an enthusiastic and organised Administrator to support all facets of our busy Service Department in our Ashburton Branch. You’ll play a key role in ensuring the effective and efficient running of office administration, which enables our technicians to provide quality work to our valued customers.

About the Role

• Coordinating daily pickups.
• Managing parts for servicing.
• Overseeing fleet maintenance cycles.
• Answering phone calls and enquiries and addressing any customer queries or concerns proactively.
• Managing our branch invoicing and liaising with creditors.
• Communicating with the wider Service Department and making sure things run smoothly.
• Ensuring compliance with health and safety regulations in the service area.
• You’ll be encouraged to suggest and implement strategies for improving workshop efficiency, stay informed about farm machinery advancements, and perform other duties as needed for overall team success including back‑up for our wider administration functions across the business.
• This is a permanent, part‑time opportunity working 25 hours per week Monday – Friday, with occasional additional hours to support periods of leave and peak seasons. Specific start and finish times are to be negotiated with the successful candidate.

About You

You are enthusiastic, extremely well organised, and take pride in your effective communication skills.

• Previous experience supporting a similar workshop function and environment.
• Excellent time management skills with your attention to detail being second to none.
• Sound computer skills and literacy, with the ability to learn and utilise new systems.
• A willingness to go the extra mile when required to meet the demands of the role.
• Your ability to work both as part of a team and independently, demonstrating great initiative.
• Familiarity with agricultural and/or construction and forestry equipment, or general mechanical aptitude, would be an advantage but is not essential.

Why Choose D&E?

We provide a supportive environment that promotes personal and professional development to ensure you have the skills and knowledge to succeed in your career.

This is an excellent career opportunity where you will be working amongst the best products and brands in the market.

We Also Provide

• A profit‑share bonus incentive scheme to reward your hard work as we achieve goals together.
• Options for up to 6 weeks of Annual Leave.
• Staff discounts on our extensive range of parts, products and merchandise, including access to a range of external retailer discounts.
• Free, independent counselling services across a range of specialties at work and at home.
• An in‑house Training team to support you throughout your career.

At Drummond & Etheridge, we believe in investing in our employees' futures. That's why we offer ongoing training and development opportunities, ensuring that you have all the tools you need to succeed and advance your career.

Click Apply Now to submit your interest via our Careers Page. Applicants may be progressed as they apply, so don't delay!

Please note that we require applications to be submitted online via our careers portal. If you need support to submit your application, or if you have any questions about the role, please contact us at [emailprotected]