Service Admin & Scheduling Coordinator

Forkway Group; Dewsbury; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading materials handling solutions provider is looking for a Service Coordinator Assistant in Dewsbury. This role involves assisting in the management of field engineering activities, handling customer service inquiries, and ensuring service documentation is processed efficiently. The ideal candidate will have excellent customer service skills, proficiency in MS Office, and a detail-oriented approach. This opportunity is part of a 12-month fixed-term contract.

Qualifications

• Proficiency in MS Office, particularly Outlook, Word, and Excel.
• Strong customer service skills with attention to detail.
• Ability to remain flexible and meet deadlines.

Responsibilities

• Assist with enquiries and record customer service calls.
• Plan and distribute service repairs to engineers or sub-contractors.
• Record engineer's time sheets and prepare service paperwork for invoicing.
• Maintain service records in an organized manner.

Skills

Proficient in MS Office

Excellent customer service skills

Attention to detail

Flexible with a can-do attitude

Ability to work within timescales

Job description

A leading materials handling solutions provider is looking for a Service Coordinator Assistant in Dewsbury. This role involves assisting in the management of field engineering activities, handling customer service inquiries, and ensuring service documentation is processed efficiently. The ideal candidate will have excellent customer service skills, proficiency in MS Office, and a detail-oriented approach. This opportunity is part of a 12-month fixed-term contract.