Senior Trade Operative / Gweithiwr Masnach Uwch

Wales & West Housing Association Limited; Newcastle upon Tyne; On-site; GBP 10,000 - 40,000; Full time

Job summary

A housing maintenance organization in Newcastle upon Tyne seeks a Senior Trade Operative to oversee and manage multi-skilled teams in delivering high-quality property maintenance services. The ideal candidate will have proven experience in workforce management, strong leadership qualities, and familiarity with Microsoft 365 tools. This position includes benefits such as 25 days annual leave, options for buying and selling leave, and a comprehensive support system for employee health.

Benefits

25 days annual leave

Generous sick pay scheme

Employee assistance and counselling service

Defined Contribution or Defined Benefit pension

Annual pay and benefits review

Critical illness insurance

Qualifications

• Proven experience in workforce management, ideally property maintenance.
• Strong leadership with the ability to motivate and develop teams.
• Ability to use Microsoft 365 tools for communication and reporting.

Responsibilities

• Manage operational teams across multiple sites.
• Monitor performance and foster a positive team culture.
• Ensure operational efficiency by managing resources effectively.
• Support team development through mentoring and training.

Skills

Workforce management

Leadership

Microsoft 365 tools

Health & safety compliance

Flexibility to travel

Job description

The opportunity

We are looking for a Senior Trade Operative to join our team at Cambria, playing a key role in delivering high-quality property maintenance services. This is a hands‑on role where you will manage and motivate multi‑skilled teams, oversee property maintenance works to ensure homes are safe and maintained to a high standard.

You will help shape service delivery by aligning skills with service demand, support personal growth within the teams whilst improving operational excellence

What will you be doing?

• Managing operational teams across multiple sites
• Monitoring performance and fostering a positive team culture.
• Managing all resources effectively to ensure operational efficiency.
• Making informed decisions to prioritise tasks, allocate resources, and resolve challenges quickly and effectively.
• Supporting team development through mentoring and training.
• Monitoring health and safety compliance, providing training, and acting where needed.
• Using performance data to guide decisions and maintain high service standards.
• Delivering toolbox talks, mentoring, and on‑the‑job training to build skills and confidence across the team.

What we are looking for?

• Proven experience in workforce management ideally property maintenance or similar.
• Strong leadership with the ability to motivate and develop teams across multiple sites.
• Ability to use Microsoft 365 tools (Outlook, Teams, SharePoint, Excel, Word, Power BI) for communication and reporting.
• Knowledge of health & safety compliance
• Full UK driving licence and flexibility to travel

A Basic DBS check is required for this role.

What’s in it for you?

• 25 days annual leave (plus an additional 8 bank holidays), increasing to 30 days with service.
• The ability to buy and sell leave up to 5 days (pro rata), as well as time off for volunteering, health screening and more.
• Comprehensive support in case of sickness with a generous sick pay scheme.
• Support through an employee assistance and counselling service including financial support towards dental, optical & medical treatments as well as critical illness cover.
• Choice of Defined Contribution or Defined Benefit pension, both including 3x salary death in service life insurance cover.
• Annual pay and benefits review
• Financial support towards dental, optical & medical treatments
• 24/7 Counselling support
• Critical illness insurance (after a qualifying period of employment, and successfully passing probation)

Who are Cambria?

Established in 2010, Cambria undertake a wide range of housing maintenance works across Wales with offices in Cardiff, Ewloe and Newcastle Emlyn. Our work includes reactive repairs, empty property preparation, electrical testing and gas servicing.

While wholly owned by Wales & West Housing Association, we are an independent company used to fulfil the maintenance and servicing needs of the Wales & West Housing Group. This gives us great security of work and consistent growth for the Group as a whole.

Full details about Cambria, its values, operating principles, and further information about this role can be found on our company website.

To apply:

Applying is easy, just click the blue button below and upload your CV and cover letter answering the following questions:

1. Why are you applying for the role of Senior Trade Operative?
2. What skills and experience you would bring to the role that make you the right person?

Applications are being accepted via our online application process only, unless a disability makes this more difficult. For more information please contact Geraint Parry, Deputy Managing Director via email [e-mail] or Gareth Thomas, Head of Delivery (South & Planned Works), [e-mail]

We are keen to fill this role as soon as we find the right person, so we may close the advert early if we receive enough strong applications. We will be reviewing applications as they come in, so we encourage you to apply as soon as possible.

Closing date: Midnight Sunday 25th January 2026

Assessment date: w/c Monday 2nd February 2026