Senior Support Worker - Children's Residential Home

Community Integrated Care; Andover; On-site; GBP 23,000 - 30,000; Full time

Job summary

An innovative care organization in Andover is seeking a passionate Senior Support Worker dedicated to making a difference in the lives of young people. The role involves mentoring, supporting a team, and managing audits to ensure compliance with regulations. The ideal candidate will possess a Level 3 Diploma in Residential Childcare, at least two years' experience with children facing emotional challenges, and excellent communication skills. Join a supportive team that values your contributions and offers opportunities for professional growth.

Benefits

Competitive salary

Ongoing training & career progression

6 weeks paid annual leave

Pension scheme

Financial hardship fund

Qualifications

• At least 2 years’ experience working with children with emotional/mental health needs.
• Full UK driving licence for manual vehicles.
• Calm under pressure and self-motivated.

Responsibilities

• Support and guide your team, including on-call duties.
• Carry out audits to ensure smooth operations.
• Work closely with the Registered Manager.

Skills

Experience with children with emotional/mental health needs

Excellent communication skills

Team player, flexible, adaptable

Understanding of safeguarding and child protection

Education

Level 3 Diploma in Residential Childcare or equivalent

Job description

What makes Community Integrated Care a great place to work:

Join ARC HD Services – Where Every Young Life Matters

Why You’ll Love Working With Us:

• 💷 Competitive Salary – because your time and care are valuable
• 🧘♀️ Do what you love – caring, chats, walks, cooking, day trips… it’s all part of the job
• 🏆 Multi award‑winning charity – we reinvest profits into YOU and the people we support
• 🤝 Supportive leadership – we’ve got your back, always
• 👕 No uniforms – just comfy, casual clothes
• 🕰️ Guaranteed shifts – contracted hours each week with rotas available months in advance
• 🛍️ Shopping discounts – because treats are important
• 🎓 Ongoing training & career progression – grow with us with training in trauma‑informed care and much more
• 💌 Recommend‑a‑Friend bonus – bring your besties
• 💰 Financial hardship fund – we’re here when life gets tough
• 🧠 Wellbeing investment – your health matters
• 🛡️ Free DBS check – we’ve got it covered
• 💬 Spend your whole shift with one person – build real connections
• 🏖️ 6 weeks paid annual leave – rest, recharge, repeat
• 🏦 Pension scheme – planning for your future, together

Who We Are:

ARC HD Services Ltd, part of Community Integrated Care, provides specialist residential and 1:1 support for young people aged 9–18 facing complex social, emotional, and mental health challenges, including ASD, ADHD, PTSD, and trauma‑related behaviours. We run four small, nurturing homes—each supporting up to three young people in a warm, homely environment tailored to individual needs. Every child has their own private space, plus shared areas for connection and community.

Who you’ll be supporting & more about the role:

Join Our Team as a Senior Support Worker!

📍 Location: Andover
🕒 Hours: 39 per week

Are you passionate about making a real difference in the lives of young people? Do you thrive in a supportive, dynamic environment where every day brings new challenges and rewards? If so, Arc HD Services wants YOU!

What You’ll Do

• ✅ Be a role model and mentor for young people in our care
• ✅ Support and guide your team, including two on‑call duties per week
• ✅ Carry out audits (medication, observation sheets, keywork files) to keep everything running smoothly
• ✅ Work closely with the Registered Manager and attend regular supervision meetings
• ✅ Ensure safeguarding and compliance with Children’s Homes Regulations 2015

What We’re Looking For

• 🎓 Level 3 Diploma in Residential Childcare (or equivalent)
• 💪 At least 2 years’ experience working with children with emotional/mental health needs
• 🗣 Excellent communication skills and ability to stay calm under pressure
• 🤝 A team player who’s flexible, adaptable, and self‑motivated
• 🛡️ Strong understanding of safeguarding and child protection
• 🚗 Full UK driving licence for manual vehicles and access to your own car (due to the rural location of the home)

Why Join Us?

• A supportive team that values your input
• Opportunities for professional growth and development
• Make a lasting impact on young lives every single day

Your values:

🌟 Got heart? You’re halfway there. At ARC, we know it takes someone special to work in social care—and that doesn’t always mean having experience. We hire based on values, welcoming people from all walks of life: seasoned Support Workers, Care Assistants, Veterans, Teachers, Foster Carers, Parents and those with lived experience.

💬 Curious about the role? Reach out to our Recruitment Specialist, Eva Otto, at [e-mail].

Need adjustments during the process? Just email [e-mail].

We’re proud to be an Equal OpportunitiesandDisability Confident employer.

ARC is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share that commitment.

Good luck—we can’t wait to meet you!