Senior Store Assistant - Keyholder

Toolstation Ltd; Biggleswade; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading UK multi-channel retailer is seeking a Senior Store Assistant Keyholder in Biggleswade for a 20-hour part-time role. Responsibilities include managing store operations, providing exceptional customer service, and handling deliveries. The ideal candidate will have a friendly demeanor and a commitment to maintaining high store standards. Opportunities for career advancement and comprehensive support for training and development are provided. Enjoy benefits like discounts and a company pension scheme.

Benefits

22 days holiday plus bank holidays

Company pension scheme

Bonus scheme

Cycle-to-work programme

20% discount across all Travis Perkins companies

Health and wellbeing support

Financial education and recognition awards

Discounts at over 1,000 retailers

Qualifications

• Experience as a key holder or supervising team members is preferred.
• Must be able to manage early starts and late finishes.
• Commitment to maintaining high store standards.

Responsibilities

• Open and close the store and assign daily tasks to the team.
• Provide outstanding customer service and handle deliveries.
• Keep the store clean and prepare orders.

Skills

Friendly personality

Reliability

Accountability

Positive attitude

Flexibility

Energy

Enthusiasm

Job description

What you'll do

Senior Store Assistant Keyholder in Biggleswade – 20 hours per week.

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

As a keyholder, you will be the friendly face of Toolstation, helping customers find what they need and also perform hands‑on tasks such as deliveries, warehouse work and stocking shelves.

• Handle deliveries and unpack stock.
• Keep the store clean and prepare orders.
• Provide outstanding service and ask the right questions to help customers.
• Proactively sell the benefits of Toolstation Club and Trade Accounts.
• Open and close the store, assign daily tasks to the team and cover short‑term supervision when needed.

Experience as a key holder or supervising team members is preferred, but a positive attitude and willingness to learn are essential.

What you'll bring

• A friendly personality and a commitment to maintaining high store standards.
• Reliability and flexibility – be there when we need you.
• Accountability and a readiness to step up when required.
• Energy, enthusiasm and a genuine personality.

What you'll get

• 22 days holiday plus bank holidays.
• Company pension scheme and life assurance.
• Bonus scheme and cycle‑to‑work programme.
• Save and buy as you earn options.
• 20 % discount across all Travis Perkins companies.
• Health and wellbeing support with Aviva DigiCare.
• Financial education, support and recognition awards.
• Discounts at over 1,000 retailers.

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder and explore different roles across the business, or within the wider Travis Perkins Group. We support you with training and development, including the Toolstation Academy and Apprenticeship programmes.

About Toolstation – we’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts and self‑builders alike.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person on the basis of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.