Senior Solutions Consultant

Applied Intuition Inc.; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading customer engagement platform provider based in the United Kingdom is seeking a Senior Solutions Consultant to engage with clients, leveraging technical expertise to design innovative solutions. The ideal candidate is a lifelong learner with strong problem-solving abilities and excellent communication skills. Responsibilities include identifying client challenges, crafting tailored responses, and collaborating with sales teams. This role offers competitive compensation and a collaborative workplace culture.

Benefits

Competitive compensation including equity

Flexible paid time off

Comprehensive health benefits

Professional development opportunities

Qualifications

• Proficient in Spanish and English, with French or Italian as a plus.
• Experience in a customer-facing role, like Solutions Consulting or Sales Engineering.
• Ability to present technical concepts engagingly.

Responsibilities

• Interact with clients to identify their business challenges.
• Craft innovative solutions to solve client issues.
• Collaborate with Account Executives and teams.

Skills

Technical Sales

Business Problem Solving

Creative Thinking

Communication

Job description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work‑life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one‑of‑a‑kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

Languages

Spanish (professional fluency), English (professional fluency), French or Italian (a plus)

Who we are

Braze’s Solutions Consulting team are trusted advisors to prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre‑sales, for long‑term partnership between Braze and our customers.

The role

As a Senior Solutions Consultant, you will operate at the intersection of technology and creativity, leveraging your deep technical knowledge in a sales setting. You will do more than just present a product; you will listen for underlying business challenges and craft innovative solutions that make our customers feel understood. You are a technical storyteller who helps the world's most recognizable brands "make it real" by tangibly demonstrating the value of Braze. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, and more.

Who you are

• A Lifelong Learner: Your defining trait is a powerful curiosity and a genuine growth mindset. You see challenges as learning opportunities and are constantly driven to expand your knowledge.
• A Business Problem‑Solver: You are skilled at understanding a client's business issues first, then applying your technical creativity to design elegant and effective solutions. You connect technology to tangible business outcomes.
• An Engaging Storyteller: You are a great presenter and an engaging storyteller. You can simplify complex technical concepts and build a narrative that resonates with business and technical audiences alike.
• Process‑Oriented: You value structure and rigor in your work. You have a knack for following, owning, and improving processes to drive efficiency and success.
• A Natural Collaborator: You know that teamwork makes the dream work. You have the self‑awareness and confidence to work closely with Account Executives and the wider team to achieve shared goals.
• Experienced in Technical Sales: You have a successful track record in a customer‑facing role like Solutions Consulting or Sales Engineering. Alternatively, you may be an Account Executive with a strong, proven passion for technology and a desire to specialize in a more technical capacity.

What you can expect

• Collaboration: Complete support from all your EMEA teammates across all departments and a real "get it done" attitude for our customers.
• Creativity: Creativity is encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.
• Development: The Paris office / South region still has tremendous growth opportunities, which can present future personal development opportunities.
• Travel: Travel is required for this role and will vary depending on the business segment you’re supporting.

What we offer

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in‑office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company‑wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About Braze

Braze is the leading customer engagement platform that empowers brands to be absolutely engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for business. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint, enabling smarter, faster, and more meaningful customer engagement. From cross‑channel messaging and journey orchestration to AI‑powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, personalized experiences.

The company has repeatedly been recognized as a leader in marketing technology and was named a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

Our headquarters is in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity Employer

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We’re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.