Senior Professional Services Consultant

TradingHub Group; City of London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading financial technology company in the City of London is seeking a Senior Professional Services Consultant. This role involves understanding customer needs, developing pitches, performing technical tasks, and collaborating cross-functionally. Ideal candidates will have significant experience in financial markets, knowledge of fixed-income assets, and skills in programming languages. This position offers a hybrid work environment and various benefits.

Benefits

Annual discretionary performance bonus

Hybrid working policy

Office lunches twice a week

Private medical insurance + dental cover

Extended parental leave (up to 6 months of fully paid maternity leave)

25 days annual leave + bank holidays

Enhanced company pension plan

5 days study leave towards professional qualifications

Salary sacrifice schemes

Death in service coverage

Qualifications

• Significant industry experience in financial markets from a trading, risk or quantitative perspective.
• Sound knowledge of the fixed-income asset class, including derivatives.
• Hands-on skills in a programming/scripting language such as SQL, Python, C#.
• Excellent written and oral communication, with the ability to summarise information to stakeholders in a clear and concise manner.

Responsibilities

• Understand customer needs through direct contact and analysis of trade data.
• Develop customer pitches and run Proof of Concepts (PoCs).
• Perform technical tasks such as system configuration and troubleshooting implementation issues.
• Write custom metrics/reports using scripting language.
• Collaborate cross-functionally with sales and engineering teams.

Skills

Financial markets experience

Knowledge of fixed-income assets

Programming/scripting skills (SQL, Python, C#)

Interpersonal skills

Communication skills

Job description

About TradingHub

Founded in 2010, TradingHub delivers uniquely intelligent trade surveillance software to world‑leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross‑product market manipulation.

With a team of over 140 experts based in London, Toronto, Singapore and Sydney, TradingHub combines global reach with deep markets expertise to help our customers protect themselves from financial, regulatory, and reputational risk.

The Role

We are seeking a Senior Professional Services Consultant with deep financial markets expertise to join our Professional Services team. This team plays a key role in new business development, from customer demos and Proof of Concepts (PoCs) to full‑scale implementations for world‑leading financial institutions. In this position you will develop a detailed understanding of TradingHub’s model‑based approach to market abuse surveillance and apply your knowledge of capital markets to drive new revenue generation.

Responsibilities

• Understand customer needs through both direct contact and analysis of their trade data


• Develop customer pitches, run PoCs and onboard new customers


• Perform technical tasks such as system configuration, running data batches and troubleshooting implementation issues


• Write custom metrics/reports using our scripting language


• Collaborate cross‑functionally with internal stakeholders to ensure timely delivery, such as sales and engineering teams

Requirements

• Significant industry experience in financial markets from a trading, risk or quantitative perspective


• Sound knowledge of the fixed‑income asset class, including derivatives


• Deep understanding of risk sensitivities or "Greeks" such as Delta, Gamma, DV01 etc.


• Hands‑on skills in a programming/scripting language such as SQL, Python, C#


• Good interpersonal skills and keen to collaborate closely with customers


• Excellent written and oral communication, with the ability to summarise information to stakeholders in a clear and concise manner


• Able to prioritise, assign and manage competing customer needs


• Able to deliver a project to agreed deadlines

Benefits

Life at TradingHub is a rewarding journey within a fast‑growing company that thrives on innovation and collaboration.

Rooted in everything that we do are our core values: Accountability, Ambition, Partnership and Trust. These provide the foundation for a sustainable workplace culture and the platform for you to harness your unique experience and become the best version of yourself.

• Annual discretionary performance bonus (permanent employees only)


• Hybrid working policy


• Office lunches twice a week


• Private medical insurance + dental cover


• Extended parental leave (up to 6 months of fully paid maternity leave)


• 25 days annual leave + bank holidays


• Enhanced company pension plan


• 5 days study leave towards professional qualifications


• Salary sacrifice schemes


• Death in service coverage

Diversity, Equity & Inclusion

TradingHub is an equal opportunities employer. We do not discriminate based on race, religion, ethnic or national origins, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, socio-economic background, responsibilities for dependants, physical or mental disability or other applicable legally protected characteristics. TradingHub selects candidates for interview based solely on their skills, experience and qualifications.

We are committed to making our recruitment process accessible to all and we encourage candidates to inform us of any required adjustments. A full copy of our diversity, equity and inclusion policy will be made available to you upon request.