Senior Product Manager Tech and Product · HQ

Justzapp; City of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading convenience retail platform in London is seeking a Senior Product Manager to own the product lifecycle for their grocery delivery platform. The role involves working closely with cross-functional teams to define product strategy and deliver exceptional user experiences. Candidates should have over 5 years of product management experience in fast-paced environments and strong quantitative skills. Competitive salary and equity package offered.

Benefits

Competitive salary & equity package

25 days of annual leave plus bank holidays

Private Health Insurance

Extended sick pay

Maternity/paternity leave pay

Qualifications

• 5+ years of product management experience, ideally in fast-paced B2C or logistics/operations-heavy environments.
• Experience owning complex products with multiple stakeholders and dependencies.
• Strong quantitative skills with a structured, systems-thinking mindset.

Responsibilities

• Define and drive the product vision, aligned with business goals.
• Own end-to-end product development lifecycle from discovery to launch.
• Collaborate cross-functionally to deliver seamless user experience.

Skills

B2C product management

Complex product ownership

Mobile product experience

Quantitative skills

Stakeholder alignment

Communication skills

Job description

Location: Vauxhall, London (Onsite, 5 days/week)

About Zapp

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

About the Role

As a Senior Product Manager, you’ll own the end-to-end product lifecycle for one or more core pillars of our grocery delivery platform — such as fulfilment, category management, consumer app, partner experience, or inventory systems. You’ll work closely with cross-functional teams to shape product strategy, drive execution, and deliver delightful and scalable experiences in a high-paced environment.

You’ll thrive here if you’re obsessed with customers, love solving complex problems, and move fast without breaking things that matter.

Responsibilities

• Define and drive the product vision, roadmap, and execution for your product area aligned with business goals. Balance short-term execution with long-term platform thinking.
• Own the end-to-end product development lifecycle — from discovery to launch and iteration.
• Translate business needs into best-in-class product design solutions and user stories.
• Leverage customer insights and operational data to identify pain points and develop new opportunities.
• Collaborate cross-functionally with engineering, design, commercial, operations, and analytics to deliver seamless and intuitive user experience.
• Lead stakeholder communication and ensure alignment across teams.
• Establish and track KPIs to evaluate product performance and inform future iterations.

Requirements

• 5+ years of product management experience, ideally in fast-paced B2C or logistics/operations-heavy environments.
• Experience owning complex products with multiple stakeholders and dependencies.
• Experience in mobile products and/or building core platforms or internal tools that support multiple user experiences is preferred.
• Strong quantitative skills, structured, systems-thinking mindset—able to break down ambiguous problems into actionable solutions.
• Ability to align cross-functional stakeholders across Ops, Engineering, Commercial, and Exec teams with clear product narratives and roadmaps.
• Excellent communication, prioritisation, and project management abilities.
• Bonus: Experience in retail/grocery, e-commerce or marketplaces. Previous startup or rapid-scaling company experience is a plus.

Benefits

Opportunity to be part of an industry transforming mission - your work will directly shape how the world experiences fast, premium retail.

Of course we also offer:

• Competitive salary & equity package.
• 25 days of annual leave plus bank holidays.
• Private Health Insurance.
• Extended sick pay and maternity/paternity leave pay.