Senior Product Manager: Customer & Commercial Growth

Arriva Group; United Kingdom; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading passenger transport company in the UK is seeking a Product Manager to join its Product Team. This full-time role involves defining product vision and managing a team of Product Owners to enhance customer experience and commercial performance. Key responsibilities include aligning product development with business goals, overseeing the product lifecycle, and building stakeholder relationships. Candidates should have strong product management experience in customer-focused environments and excellent leadership skills. Closing date for applications is January 21, 2026.

Qualifications

• Experience in product management within customer-facing and commercial environments.
• Proven ability to lead and manage a team effectively.
• Strong understanding of customer experience principles and commercial systems.

Responsibilities

• Define and maintain a clear product vision and roadmap.
• Lead and manage a team of three Product Owners.
• Ensure clarity on priorities, scope, and expected outcomes.
• Build strong relationships with stakeholders and facilitate workshops.

Skills

Product management

Leadership

Stakeholder management

Agile methodologies

Customer experience principles

Knowledge of emerging technologies

Job description

A leading passenger transport company in the UK is seeking a Product Manager to join its Product Team. This full-time role involves defining product vision and managing a team of Product Owners to enhance customer experience and commercial performance. Key responsibilities include aligning product development with business goals, overseeing the product lifecycle, and building stakeholder relationships. Candidates should have strong product management experience in customer-focused environments and excellent leadership skills. Closing date for applications is January 21, 2026.