Senior Planning Data & Service Officer (Flexible Hours)

Coventry Airport Ltd; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local city council is seeking a Senior Planning Technical Support Officer to deliver high-quality support and contribute to city growth initiatives. The role includes monitoring, mapping, data management, and customer inquiries while ensuring the planning database is up to date. Ideal candidates will possess strong analytical skills, excellent communication abilities, and experience in data management and customer service. Flexible work options may be considered, and the role requires the legal right to work in the UK.

Benefits

Benefits package

Flexible working options

Qualifications

• Administrative and data management experience to date.
• Experience in providing excellent customer service.
• Knowledge and experience of computer packages/IT systems.

Responsibilities

• Provide monitoring, mapping, and data support to the planning team.
• Deal with enquiries, housing delivery, and S106 monitoring.
• Collaborate with officers across varying mediums, resolving queries and escalating complex issues.
• Enter data and ensure the planning database remains up to date.

Skills

Strong analytical skills

Customer service skills

Excellent written communication

Excellent verbal communication

Job description

A local city council is seeking a Senior Planning Technical Support Officer to deliver high-quality support and contribute to city growth initiatives. The role includes monitoring, mapping, data management, and customer inquiries while ensuring the planning database is up to date. Ideal candidates will possess strong analytical skills, excellent communication abilities, and experience in data management and customer service. Flexible work options may be considered, and the role requires the legal right to work in the UK.