Senior Pharmacy Technician - ePMA

Transformationunitgm; Walsall; On-site; GBP 38,000 - 47,000; Full time

Job summary

A healthcare provider in Walsall seeks a Lead Technician specializing in ePMA systems. This role involves supporting the implementation of electronic prescribing and providing technical expertise and training. Candidates should hold relevant qualifications and have experience in a hospital environment. Join a team that values leadership and collaboration while working in a fulfilling NHS setting. The position offers a competitive salary and benefits, with opportunities for professional development.

Benefits

Salary sacrifice scheme

Car leasing scheme

On-site staff accommodation (subject to availability)

NHS pension retention opportunities

Qualifications

• Experience as a senior technician in a hospital environment.
• Proven experience managing and supervising staff.
• Experience using and understanding EPMA systems.

Responsibilities

• Support implementation of the ePMA system with the Pharmacy team.
• Serve as a superuser for the ePMA system.
• Provide training for ePMA across all staff groups within the Trust.

Skills

Leadership skills

Collaboration

Advanced proficiency with clinical IT systems

Excellent written and oral communication

Education

BTEC and NVQ Level 3 in Pharmaceutical Science

Registration with the General Pharmaceutical Council

Job description

Main area Pharmacy Grade NHS AfC: Band 6 Contract Permanent Hours Full time - 37.5 hours per week (weekends, bank holidays and late nights on rotation)

Employer Walsall Healthcare NHS Trust - Employer type NHS Site - Town Walsall - Salary £38,682 - £46,580 per annum - Closing 28/01/2026 23:59 - Interview date 24/02/2026

NHS AfC: Band 6

Walsall Healthcare NHS Trust provides integrated acute and community healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state‑of‑the‑art Emergency Department commenced in 2021.

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and home‑based care, so that those with long qualified conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work and the trust’s values support working as part of a team, respecting, showing compassion and professionalism. We are đó committed to investing in our workforce.

The Trust was recently rated Outstanding for care by the CQC and this has been recognised by NHS Improvement.

Working here offers an attractive salary and a valuable range of benefits, including a salary‑sacrifice scheme, a car leasing scheme, on‑site staff accommodation (subject to availability), the ability to retain the NHS pension (where applicable), and opportunities to develop and implement expertise in a challenging environment.

We jsx particularly welcome applications from people from Black, Asian and Minority Ethnic backgrounds and from people with disabilities. These groups are under‑represented at senior level; we value diversity within our Trust and are working to achieve equality in recruitment.

COVID‑19 vaccination remains the best way to protect yourself, your family, colleagues and Gill the patients. Whilst vaccination is not a condition of employment at this time, we strongly encourage staff to get vaccinated. We will check the vaccination status of all new starters to manage individual and environmental risks. If you are unvaccinated, assistance and information can be found on the NHS West Birmingham CCG website.

Walsall Healthcare NHS Trust proudly holds بھر Font an Armed Forces Covenant Bronze Award and is aiming for the Silver award.

RESPECT – COMPASSION – TEAMWORK – PROFESSIONALISM

Job overview

This key role is part of our ePMA journey. The post holder will act as a specialist Lead Technician, providing technical support, configuration and testing expertise, and superuser status for the Electronic Prescribing and Medicines Administration System(s) (ePMAs) used at WHT. The role is responsible for development and maintenance of the ePMA system(s), meeting current and future needs of the Trust, and leading the change control processes.

Main duties of the job

The post‑holder will:

Support the Lead Pharmacist – ePMA and the Principal Pharmacist – ePMA and Digital Medicines Management in implementing ePMA (software and hardware).

Collaborate with IT and other partners to ensure the ePMA system supports medicines optimisation initiatives.

Assist the Lead Pharmacist – ePMA and Principal Pharmacist – ePMA in developing reports and dashboards to maximise benefits and demonstrate effectiveness.

Provide training for ePMA across all staff groups within the Trust.

Working for our Organisation

Walsall Healthcare NHS Trust is the only provider of NHS acute care in Walsall. Walsall Manor covers a full range of district general hospital services. The £170 million development was completed in 2010 and continuous upgrades ensure a state‑of‑the‑art Critical Care Unit, Neonatal Unit and Integrated Assessment Unit. A new Urgent Emergency Care سرہ opened in March 2023, expanding capacity and clinical space.

Our culture promotes fairness, respect, honesty, and trust, placing patients and staff at the heart of everything we do.

Detailed job description and main responsibilities

• Support implementation, maintenance and future development of the ePMA system with the Pharmacy ePMA team and Trust ePMA project team.
• Serve as a superuser for the ePMA system, ensuring routine housekeeping and contributing to business continuity plans.
• Define clear, measurable processes and timeframes for completion of system changes and developments.
• Maintain and update drug template files, implementing required medication workflows and performing reproducible testing.
• Ensure governance arrangements regarding workflows and drug template files are implemented.
• Troubleshoot complex issues, facilitating training where required.
• liaise with external supplier to manage system faults, downtime and upgrades.
• Build and maintain robust clinical and operational governance structures for the ePMA system.
• Analyse and interpret complex data, produce reports and communicate findings to the wider Trust.
• Support digital literacy improvements for Pharmacy staff ahead of ePMA implementation.
• Prepare risk assessments for use of ePMA, aligning with Lead Pharmacist for ePMA grading and action.
• Write and develop Trust procedures for the ePMA system.
• Engage with medical, nursing, midwifery, allied health professionals and support staff for effective ePMA use.
• Monitor and support error monitoring systems for ePMA.
• Develop and manage KPIs and targets for the area.

Person specification

Qualifications

• BTEC and NVQ Level 3 in Pharmaceutical Science or equivalent qualification.
• Registration with the General Pharmaceutical Council as a practising Pharmacy Technician.

Experience

• Evidence of experience as a senior technician in a hospital environment.
• Proven experience managing and supervising staff.
• Experience using and understanding EPMA systems.
• Experience building and maintaining EPMA systems.

Knowledge and skills

• Leadership skills and abilities.
• Collaboration with a team.
• Advanced proficiency with complex clinical IT systems.
• Ability to prioritise own work and team work.
• Excellent연 written and oral communication skills.
• बाक Ability to convey complex information to clinical staff and patients.

Please note your application will be transferred from the NHS Jobs system toীর internal Walsall Healthcare Trac system. All correspondence will be sent via Trac

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

References from current and previous employers must cover a minimum of three years. When completing the reference section, provide address, telephone number and work email address for each line manager covering this period. Failure to complete this section may result in your application not being processed.

Please review the attached job description and person specification carefully before applying to ensure you meet the essential requirements.

Candidates should be aware that, regardless of country of origin, competence in written and spoken English to the required standard will be assessed during the selection process.

If you have not heard from us within six weeks of the closing date, you may assume your application is unsuccessful.

We reserve the right to close this job early. Interested applicants are therefore advised to apply as early as possible.

In the event of a large number of applicants meeting essential criteria, random selection will be applied.

We are committed to operating flexible working practices wherever possible and to equal opportunities.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name: Louise Chamberlain – Job title: Deputy Chief Pharmacist – Email: [e-mail] – Telephone: [phone] – Extension: 3059

If you have problems applying, contact

Address: Walsall Healthcare NHS Trust, Pleck Road, Walsall, WS2 9PS