Senior Personal Shopping Manager — Lead Service & Growth

Selfridges; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading department store in Manchester seeks a Personal Shopping Manager to enhance customer experiences and lead a dedicated team. In this role, you will drive sales and deliver personalized service to a diverse clientele. Ideal candidates will possess strong leadership and communication skills, along with a commercial mindset to meet sales targets. As part of a progressive company, enjoy a range of employee benefits including flexible working options and generous leave policies while contributing to a vibrant team culture.

Benefits

Flexible working options

Generous bonus and/or commission scheme

Subsidised gym memberships

Exclusive local discounts

Qualifications

• Proven ability in delivering exceptional service and cultivating client relationships.
• Strong leadership skills to coach and drive team performance.
• Excellent communication skills to build relationships with customers and stakeholders.

Responsibilities

• Manage a team focused on exceptional customer service.
• Drive productivity, sales, and profit targets.
• Create plans to deliver results and monitor performance.

Skills

Sales expertise

Customer relationship management

Leadership

Communication

Commercial awareness

Job description

A leading department store in Manchester seeks a Personal Shopping Manager to enhance customer experiences and lead a dedicated team. In this role, you will drive sales and deliver personalized service to a diverse clientele. Ideal candidates will possess strong leadership and communication skills, along with a commercial mindset to meet sales targets. As part of a progressive company, enjoy a range of employee benefits including flexible working options and generous leave policies while contributing to a vibrant team culture.