Senior Patient Flow Coordinator

Transformationunitgm; Rochdale; On-site; GBP 38,000 - 47,000; Full time

Job summary

A prominent NHS organization in Rochdale is looking for a Senior Patient Flow Coordinator to manage bed capacity and ensure smooth flow within acute mental health services. The candidate will work closely with clinical teams to facilitate admissions and discharges while gathering and analyzing pertinent data. Effective communication and mental health assessment skills are essential. The position offers a full-time contract with competitive remuneration, aiming to provide quality care within the community.

Benefits

Generous annual leave

Flexible working opportunities

Access to professional development

Qualifications

• Diploma or working toward completion, evidence of ongoing CPD.
• Solid experience in working with individuals presenting acute mental illness.
• Ability to act as mentor and advocate.

Responsibilities

• Support Clinical Lead and Inpatient Service managers in bed management.
• Oversee emergency admission requests and facilitate timely discharge.
• Assist in data collection for monthly statistics.

Skills

Mental health assessment

Team collaboration

Problem-solving

Communication skills

Education

Relevant diploma or professional qualification

Tools

NHS database systems

Job description

Main area Mental health Grade NHS AfC: Band 6 Contract Permanent Hours Full time - 37.5 hours per week (7 days 365 days a year) Job ref 311-B483-25

Employer Pennine Care NHS Foundation Trust Employer type NHS Site Pennine care NHS trust Town Ashton-under-Lyne Salary £38,682 - £46,580 per annum Salary period Yearly Closing 28/12/2025 23:59 Interview date 06/01/2026

Senior Patient Flow Coordinator

NHS AfC: Band 6

If you are Kind, Fair, Ingenious and Determined then we want you to come and join us #PennineCarePeople

The purpose of this post is to support the Clinical Lead and Inpatient Service managerswiththeoverallcapacityandflowonthegeneraladultandolderpeople acute wards across the Trust.

Thepostholderwillassistinintheoperationalmanagementof bedswithinacute services and will work as a key player in the bed management service.

Thepostholderwillberequiredtoattendservicemeetingstosupportcapacityand flow,sourcingNHSplacementsandcoordinatingassessmentandfundingforsuch placements.

ThepostholderwillbethemainsourceandsupporttheBedManagersinredirection of admissions in accordance with assessment of need through the identification of the appropriate care setting such as PICU, forensic services or alternatives to admission.

The post holder will work closely with clinical multi-disciplinary team to ensure good communicationbetweenstaff,patientandtheirrelativesinregardstoadmissionand discharge.

ThepostholderwilloverseeandworkwiththeBedManagersto ensureaccurate bed states with real time patient tracking expected to be maintained, as well as managing thebedcapacityand provide availabilityforfutureadmission planning.

The post holder will oversee the data collection for monthly statistics, including OAPSandDTOCsandtheywillhaveagooddegreeofcomputerliteracyintheuse of NHS database systems.

Main duties of the job

• Participateandassistinestablishinganeffectivesystemforbedmanagementof beds to ensure efficient patient capacity and flow.
• · Overseeallrequestsforemergencyadmissions,discussingalternativesto admissions where appropriate to ensure timely response.
• · Minimiseincidenceofbedcrises,usingknowledgeofimpendingdischargesand extended periods of leave.
• · ActivelybeinvolvedinthedelayeddischargeprocessandassistingtheMDTto facilitate timely discharge and escape cases as appropriate.
• · Contribute to the development pf systems and processes that will support live bedstates.Promoteandfostersupportiverelationshipswithkeystakeholders.
• · Developandmaintainprocessesforeffectivebedmanagementwhichwillinclude accessing funding and placement for securing non-NHS beds.
• · ProactiveinascertainingtheTrust’spositionregardingbedmanagement resources.
• · Liaisonwithappropriateteamsandservicesinthemanagementofinterface issues.
• · Immediateproblemsolvinganddecisionmaking, toenablebothshortandlong term planning within the Bed Management service.
• · Overseeandmonitortherecordingofnon-contracted activity.
• · Identifyandescalateblockageswithinthe system.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Job Summary

The purpose of this post is to support the Clinical Lead and Inpatient Service managerswiththeoverallcapacityandflowonthegeneraladultandolderpeople acute wards across the Trust.

Thepostholderwillassistinintheoperationalmanagementof bedswithinacute services and will work as a key player in the bed management service.

Thepostholderwillberequiredtoattendservicemeetingstosupportcapacityand flow,sourcingNHSplacementsandcoordinatingassessmentandfundingforsuch placements.

ThepostholderwillbethemainsourceandsupporttheBedManagersinredirection of admissions in accordance with assessment of need through the identification of the appropriate care setting such as PICU, forensic services or alternatives to admission.

The post holder will work closely with clinical multi-disciplinary team to ensure good communicationbetweenstaff,patientandtheirrelativesinregardstoadmissionand discharge.

ThepostholderwilloverseeandworkwiththeBedManagersto ensureaccurate bed states with real time patient tracking expected to be maintained, as well as managing thebedcapacityand provide availabilityforfutureadmission planning.

The post holder will oversee the data collection for monthly statistics, including OAPSandDTOCsandtheywillhaveagooddegreeofcomputerliteracyintheuse of NHS database systems.

Person specification

Interview

• Diploma or working toward completion, evidence of ongoing CPD
• Solid experience in working with individuals who present with mental health services in crisis and have symptoms of acute mental illness. Experience of working in multi-disciplinary teams,
• • Ability to act as mentor, counsellor, educator and advocate to patients, staffs and relatives. • Acute hospital service provision. • Admissions, transfers and discharge procedures and implementations. • Knowledge of risk assessment / management processes. • Knowledge and understanding of current mental health legislation, safeguarding and child protection legislation, including DOLS. • Understanding of confidentiality issues and data protection issues. • Comprehensive understanding of the Discharge Standards, CCG Liaison, Specialist Services Liaison. • Understanding of the principles of capacity management and bed management procedures. • Auditing / data collection. • Research skills and ability to evidence current / proposal practice. • Understanding of funding process for placements. • Working knowledge of Delayed Discharge Criteria and Barriers to Discharge. Understanding of S117 process
• Skills and Abilities • Comprehensive mental health and risk assessment skills. • Excellent communication skills, both written and verbal. • Good analytical skills. • Ability to demonstrate working knowledge of the Mental Health Act and CPA process. • Comprehensive and proficient IT skills including NHS computer systems. • Ability to form productive working relationships with service users, carers, multi-disciplinary staff and all relevant stakeholders. • Good organisation and • Ability to have 24 hour responsibility for the clinical area and nursing team. • Presentation skills. • Application Form • Interview prioritisation skills. • An effective communicator with the wards, consultants and service managers • Ability to delegate appropriately. • Ability to manage budgets and resources. • Ability to induct any staff member to the area with confidence. • To establish and maintain close working links with Social Services, CMHT and other secondary care providers. • To liaise with other Boroughs regarding patient transfer and be proactive in the transfer of these clients. • To facilitate effective communication between all grades of staff on all aspects of bed management. • Experience of working across professional / organisational boundaries.
• • Have wide experience in all aspects of Mental Health Nursing. • Involvement in operational policy development. • Involvement in performance reviews for all staff and formulating full clinical are training profile. • Organisational, managerial and motivational ability.

🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.

📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line withNHS Employment Check Standards . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

🚀 Once Checks Are Complete -

The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
• We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.