Senior Oracle/SQL Analyst — ITIL & Production Support

Bank of Ireland; Bristol; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading financial institution is seeking an IT Support professional to join their friendly team in Bristol. This hybrid role involves problem-solving in a dynamic environment, supporting finance systems, and ensuring service stability. The ideal candidate will have extensive experience in IT systems, including Oracle and SQL, and possess strong analytical skills. This position also offers the opportunity to suggest service improvements and engage with internal and external stakeholders.

Benefits

Flexible working opportunities

23 days annual leave

Excellent pension contributions

6 months paid maternity leave

Employee assistance program

Qualifications

• Good experience with IT systems (Oracle/SQL/PL*SQL).
• Proven track record of resolving service issues.
• Ability to work under SLAs with effective communication.

Responsibilities

• Manage incidents, problems, and changes within the ITIL framework.
• Investigate system issues and provide fixes.
• Develop and implement system changes based on business requests.

Skills

IT systems knowledge (Oracle/SQL/PL*SQL)

Problem-solving skills

Analytical reasoning

Unix/Lunix experience

Shell scripting

Tools

Control-M

GIT/Bitbucket

Connect Direct

Job description

A leading financial institution is seeking an IT Support professional to join their friendly team in Bristol. This hybrid role involves problem-solving in a dynamic environment, supporting finance systems, and ensuring service stability. The ideal candidate will have extensive experience in IT systems, including Oracle and SQL, and possess strong analytical skills. This position also offers the opportunity to suggest service improvements and engage with internal and external stakeholders.