Senior Officer Quality Assurance and Enhancement Officer

Fxplus; United Kingdom; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prominent educational institution is seeking a Senior QAE Officer to join their quality team. The role involves developing governance processes, ensuring oversight of academic partnerships, and participating in various academic events. Candidates should have a degree or equivalent, experience in higher education, and strong communication skills. This full-time position promotes a fair and meaningful approach to quality, alongside excellent benefits including generous pension contributions and holiday allowances.

Benefits

Employer Pension Contribution up to 12%

28 days + 8 days bank holiday

Annual salary increments

Enhanced Maternity/Paternity Pay

Salary Sacrifice Car Scheme

Salary Sacrifice Cycle Scheme

Salary Sacrifice Home & Tech Scheme

Life Assurance

Qualifications

• Sound knowledge or experience in a Higher Education environment.
• Ability to work with high level of autonomy and trust.
• Prior experience with regulatory frameworks and quality assurance.

Responsibilities

• Develop and implement quality and governance processes.
• Ensure effective oversight of academic partnerships.
• Participate in academic approval events.

Skills

Effective communication

Prioritization

Problem-solving initiative

Building successful relationships

Education

Degree level education or equivalent

Job description

About The Role

A fantastic opportunity has come up to join our dynamic quality team as a Senior QAE Officer. This is a key role undertaking all aspects of quality assurance and enhancement, including creating and enhancing our policy and regulatory environments, developing and engaging academic staffs' understanding of the quality landscape as well as contributing to the smooth running of assessment boards. You will participate in academic approval events and take part in panels (academic integrity, disciplinary and/or health, wellbeing and support for study).

A key responsibility of the role is to develop and implement the University’s quality and governance process in relation to academic partnerships. This may include due diligence in relation to new partnerships, review of existing partnerships, managing curricular approval, review and cessation processes. You will ensure effective oversight of the University’s academic partnerships portfolio through the academic governance structure (including acting as Secretary to the Partnership Quality Committee).

About You

The ideal candidate will be educated to degree level or equivalent with a sound knowledge of or experience in an HE environment or related field. You will be an effective communicator and committed to providing a high level of customer service. Alongside these key skills you will have the ability to prioritise a busy workload and to work effectively to deadlines, without direct supervision.

• An awareness of current developments around regulatory frameworks and quality assurance within Higher Education.
• Experience of working with a high level of autonomy and trust.
• Experience of building successful relationships and networks within and between complex organisations.
• Ability to use initiative and creativity to resolve problems.

This is an exciting and integral role that will help Falmouth continue to engage in meaningful quality processes in a fair and compassionate way.

This is a full time, 35 hours a week position across Monday-Friday.

The closing date for the position is Sunday 11 January 2026.

Interviews will be held on Tuesday 27 January 2026.

About Us

For more than 120 years, Falmouth University has been a hub of creative and technological education and change. We are Cornwall’s University, a strong local and anchor institution within its defining rural and coastal community.

Our mission is to deliver exceptional higher education and research, harnessing the fusion of creativity and technology as foundations of the future economy. We use our knowledge and expertise in these disciplines to generate positive and sustainable opportunities for all.

In return for your hard work and commitment, we offer excellent benefits, including:

• Employer Pension Contribution up to 12%.
• 28 days + 8 days bank holiday.
• Annual salary increments (Until top of grade reached).
• Enhanced Maternity/Paternity Pay/Adoption Pay.
• Salary Sacrifice Car Scheme (Tusker).
• Salary Sacrifice Cycle Scheme.
• Salary Sacrifice Home & Tech Scheme.
• Life Assurance.

Full details on our employee benefits can be found on our careers page www.falmouth.ac.uk/jobs.

A successful external candidate for this position would be employed by Falmouth Staffing Ltd, a wholly-owned subsidiary of Falmouth University. Employees of Falmouth Staffing Ltd work alongside Falmouth University colleagues in the delivery of Falmouth’s strategic vision and will adopt Falmouth University’s HR policies and procedures in full.

Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.