Senior Multi-Site Housing Operations Leader

Housdenrecruitment; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A property management firm is seeking an Operations Manager in London to oversee residential rental properties. The ideal candidate will have at least 2 years of experience in operational leadership and strong financial management skills. Responsibilities include driving service excellence, supporting onsite teams, and ensuring health and safety compliance. This role offers an exciting opportunity to influence service delivery and resident satisfaction.

Qualifications

• Minimum 2 years’ experience as a General Manager in residential or similar environments.
• Experience training, coaching, and supporting onsite teams.
• Strong financial and budget management experience.
• Good understanding of health & safety and compliance in the residential sector.

Responsibilities

• Drive operational excellence across a multi-site residential portfolio.
• Support and guide Property and General Managers.
• Conduct regular site visits and audits.
• Act as an escalation point for complex queries.
• Support recruitment and development of Property Managers.

Skills

Leadership

Customer experience focus

Operational excellence

Financial management

Coaching and training

Job description

A property management firm is seeking an Operations Manager in London to oversee residential rental properties. The ideal candidate will have at least 2 years of experience in operational leadership and strong financial management skills. Responsibilities include driving service excellence, supporting onsite teams, and ensuring health and safety compliance. This role offers an exciting opportunity to influence service delivery and resident satisfaction.