Senior Maintenance & Renewals Leader — Cisco & Subscriptions

Cisilion (Group) Ltd; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A technology services provider is seeking a Head of Maintenance & Renewals in Greater London. This senior role involves executing the strategy for maintenance services, particularly for Cisco solutions. The candidate will lead a team, manage vendor relationships, and ensure high customer satisfaction. Successful candidates will have significant experience in vendor management, outstanding communication skills, and a track record in driving transformation and growth. The role also emphasizes equality, diversity, and inclusion in its organizational culture.

Qualifications

• Proven track record in vendor maintenance with deep expertise in Cisco services.
• Advanced knowledge of Cisco Services portals and partner programmes.
• Outstanding communication and negotiation skills.

Responsibilities

• Develop and execute maintenance and renewals strategy.
• Lead the evolution of systems and processes to unlock growth.
• Build relationships with key vendors, especially Cisco.

Skills

Vendor maintenance

Cisco services expertise

Communication skills

Negotiation skills

Systems skills

Tools

Excel

NetSuite

Job description

A technology services provider is seeking a Head of Maintenance & Renewals in Greater London. This senior role involves executing the strategy for maintenance services, particularly for Cisco solutions. The candidate will lead a team, manage vendor relationships, and ensure high customer satisfaction. Successful candidates will have significant experience in vendor management, outstanding communication skills, and a track record in driving transformation and growth. The role also emphasizes equality, diversity, and inclusion in its organizational culture.