Senior Library Assistant - Flexible Hours, Community Impact

Westberks; United Kingdom; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

A local council providing library services is seeking a dedicated Senior Library Assistant to join their team at Lambourn Library, offering 10.10 hours per week. The position involves delivering excellent customer service, processing library memberships, and providing advice on a wide range of topics. Ideal candidates have experience in customer-facing roles and possess strong communication and organizational skills. Benefits include flexible working hours and access to training opportunities.

Benefits

Flexible working hours

Access to training and development opportunities

Generous Local Government pension scheme

Family friendly policies

Local discounts

Wellbeing Programme

Qualifications

• Experience in a customer-facing role, ideally in a library or information service environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills with effective time management.

Responsibilities

• Deliver high-quality customer service and handle inquiries efficiently.
• Process library memberships, book loans, and returns.
• Provide information on library services, local information, and digital resources.
• Support daily library operations including cash handling.
• Collaborate with team members to enhance customer experience.

Skills

Customer service experience

Communication skills

Organizational skills

Self-motivation

Problem-solving

Job description

A local council providing library services is seeking a dedicated Senior Library Assistant to join their team at Lambourn Library, offering 10.10 hours per week. The position involves delivering excellent customer service, processing library memberships, and providing advice on a wide range of topics. Ideal candidates have experience in customer-facing roles and possess strong communication and organizational skills. Benefits include flexible working hours and access to training opportunities.