Senior Director, Solutions Consulting — UK & Ireland

Genesys Cloud Services, Inc.; United Kingdom; On-site; GBP 90,000 - 120,000; Full time

Job summary

A global technology company is seeking a Director of Solutions Consulting for the UK and Ireland. This pivotal role involves leading a high-performing team, defining go-to-market strategies, and guiding consultative engagements to drive customer loyalty and growth. Candidates should have over 10 years of experience in Solutions Consulting, a strong understanding of AI and customer experience, and proven leadership skills. The position offers a collaborative environment with opportunities for impactful work.

Benefits

Great benefits

Independent work environment

Collaboration with cross-functional teams

Qualifications

• 10+ years of experience in Solutions Consulting or related leadership roles.
• Proven ability to build and manage high-performing teams.
• Deep understanding of AI, CCaaS, and Customer Experience.

Responsibilities

• Lead and inspire a team of Solution Consultants.
• Define and execute go-to-market strategies.
• Guide the team in delivering consultative engagement.

Skills

Leadership

Strategic Planning

Technical Expertise

Data-driven Storytelling

Collaboration

Education

Bachelor's degree in a relevant technical field

Advanced degree preferred

Tools

Enterprise software

Job description

A global technology company is seeking a Director of Solutions Consulting for the UK and Ireland. This pivotal role involves leading a high-performing team, defining go-to-market strategies, and guiding consultative engagements to drive customer loyalty and growth. Candidates should have over 10 years of experience in Solutions Consulting, a strong understanding of AI and customer experience, and proven leadership skills. The position offers a collaborative environment with opportunities for impactful work.